Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Gabriel Salazar

Denver,CO

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

5
5
years of professional experience

Work History

Picker Packer

Windigo Logistics
Denver, CO
04.2023 - 10.2023
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Verified accuracy of picked items by comparing them against pick list.
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Operated warehouse machinery such as forklifts to move materials within the facility.
  • Organized stock on shelves in an orderly fashion for efficient retrieval.
  • Inspected and verified shipments for accuracy and quality assurance.
  • Utilized RF scanners to track inventory movements throughout the facility.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Assembled boxes or other containers for packing goods prior to shipment.
  • Reported any damaged products to supervisor immediately upon discovery.
  • Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
  • Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Used handheld scanners to key in data for packages.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Selected products and items from shelves and pallets for customer orders.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Labeled boxes and placed in outbound collection areas.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Confirmed items picked for orders by keying codes into system.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Limited damage to products and orders by using care when choosing items.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.

Warehouse Supervisor

CCi
Cañon City, CO
03.2019 - 04.2020
  • Ensured appropriate staffing levels to meet production demands.
  • Maintained and updated inventory records accurately.
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Developed and implemented safety policies and procedures for the warehouse team.
  • Coordinated with other departments to ensure smooth flow of materials.
  • Directed receiving, warehousing, distribution and maintenance services.
  • Created strategies for improving operational efficiencies in the warehouse.
  • Supervised loading and unloading of materials from incoming trucks.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Performed regular inspections of equipment, facilities, and personnel safety practices.
  • Identified process improvement opportunities within the warehouse environment.
  • Managed daily cycle counts to maintain accurate inventory levels at all times.
  • Developed plans for reorganizing storage areas as necessary based on product volume changes.
  • Enforced company policies related to employee conduct in the workplace.
  • Conducted training sessions for new employees on proper use of equipment and safety protocols.
  • Addressed any problems that may arise during day-to-day operations in a timely manner.
  • Analyzed data from reports generated by Warehouse Management System software.
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Enforced strict safety procedures and protocols through successful management of warehouse team members.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.

Education

GED -

Pomona Sr. High School
Arvada, CO
01-1996

Skills

  • Paperwork Processing
  • Scheduling
  • Inbound and Outbound Calling
  • Data Collection
  • Data Entry
  • Report Generation
  • Product Knowledge
  • Customer Relations
  • Report creation
  • Coordination
  • Dispute Resolution
  • Product and service solutions
  • Order Fulfillment
  • Adaptive team player
  • In-store support
  • Recordkeeping strengths
  • Order Processing
  • Reading Comprehension
  • Sales closing
  • Retail Marketing
  • Sales expertise
  • Building rapport
  • Quality Control
  • High-energy attitude
  • Shipping and receiving understanding
  • Filing
  • Tactful and diplomatic
  • Brand representation
  • Staff Training
  • Customer Service
  • Critical Thinking
  • Calm Demeanor
  • Positive and professional
  • Hospitality and accommodation
  • Warehousing functions
  • De-Escalation Techniques

Affiliations

  • Enjoy creative writing, poetry
  • Enjoy community theatre
  • Family time
  • Enjoy engaging in community, promoting sober living

Accomplishments

  • Enrolled with Peer Navigator .org
  • Reside in Hazelbrook sober living
  • Graduated the TSZ program with Hazelbrook
  • Volunteer with the Denver Dream Center

Timeline

Picker Packer

Windigo Logistics
04.2023 - 10.2023

Warehouse Supervisor

CCi
03.2019 - 04.2020

GED -

Pomona Sr. High School

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Gabriel Salazar