GABRIEL SALTAR AROCHO

• Provide support for testing of RF Data Controller system used to enable data communications over tactical radio networks
• Define test requirements, write test plans and procedures, execute tests, create test reports, and update and maintain test equipment and lab facilities
• Test radio configurations for handheld, Manpack and airborne radio platforms, network controllers, and SATCOM channel simulator equipment
• Manage DISA (Defense Information Systems Agency) customer
• Ensure customer expectations are met and satisfied with Xenotran and its contractual obligations
• Manage Xenotran’s Cybersecurity Maturity Model Certification (CMMC) processes
• Manage Xenotran’s corporate network, to include routers, switches and firewalls.
• Championed innovative solutions for identified issues during testing phases that resulted in improved designs and better-performing products.

• Monitored real time and archived spacecraft telemetry; reviewed, analyzed and initiated commanding and controlling for mission ground computer system for satellite constellation.
• Supported newly launched satellites, satellites maneuvers, and other required special operations.
• Determined most effective methods to apply in establishing, modifying, and enhancing satellite data management; managed flow of satellite data received from antenna ground sites to satellite ground systems.

• Provided support for Department of Defense (DoD) Defense Information Systems Agency (DISA), Teleport Program Office (TPO), which provides tactical users remote access to Defense Information Switched Network (DISN)
• TPO requires operational and technical subject matter expert support, consistent with established commercial and government standards, concerning SATCOM and telecommunications systems integration, implementation, configuration management, logistics, and program management within CONUS and overseas areas of operations
• Provided global implementation and integration support for Teleport's clients.
• Provided close coordination with the systems engineering group, I&I engineers, and mission partner counterparts on existing and newly deployed Teleport Sub-Systems
• Assisted with development and design of future DoD Gateway architecture
• Developed configuration and implementation guides
• Develop On-Site Acceptance Test (OSAT) plans
• Conducted Implementation Readiness Reviews (IRR) and After Actions Reviews (AAR)
• Conducted site surveys of client locations where Teleport Systems were deployed
• Drafted, reviewed, and updated Teleport System Operations Documents and Teleport System Baseline Documents

• Supported Defense Information Systems Agency (DISA) Tactical Mission Manager (TMM), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.
• Provided subject matter expertise for extremely complex IP-Based SATCOM network.
• Performed network configurations, system monitoring, remote terminal activation, customer problem tracking, and network problem resolution in all aspects of networking integral to client's Baseband, IF, and RF Communications
• Created modem configuration files, switch and router configuration files, and voice equipment configurations
• Responsible for remotely accessing and de-accessing users into IP/SATCOM networks and assisting users with troubleshooting SATCOM and IP network problems.
• Responsible for buildouts and maintenance of IP infrastructure, using iDirect / Viasat technologies
• Familiar with several network application tools such as VX Builder, VX Watch, Cisco Call Manager (CCM), Linkway NMS, iDirect NMS and Tivoli NetCool.

• Performed site surveys at customer locations to identify requirements for engineering, production, and installation
• Documented site data and produced system build documents as well as customer deliverable documents describing site requirements and system configuration
• Supported Factory Acceptance testing of deliverable products
• Installed, integrated, serviced, and completed basic repairs to sub-assembly level of mission–critical equipment at customer sites
• Directly interfaced with customers representing company on all site matters
• Organized and provided detailed product and service training as necessary
• Interfaced with Hardware and Software development teams to remedy problem areas
• Provided required reports to management showing customer, type of equipment involved, status, and field resolution of complex service assignments
• Analyzed proposed changes to systems for performance, security, and operational impacts.

Provided satellite engineering, operations, and maintenance services to Beltsville Information Management Center’s satellite earth station

• Duties included: Installation of equipment supporting new circuits; working with carriers and BIMC staff in circuit restoration; performed testing per required SSOGs to initiate new circuits into earth stations as required by government.
• Provided maintenance of site configuration logs for overseas satellite earth stations.
• Provided maintenance of station wire run lists, block diagrams and interconnect diagrams.
• Provided technical support to overseas satellite earth stations; provided assistance in troubleshooting and repair of overseas satellite earth
• Trained designated government personnel in operation and maintenance of earth stations.
• Monitored overseas Graphic Monitor and Control System (GMACS) for indication of problems in field stations.
• Reported and assisted in resolution of any problems in network of government owned and operated field stations.
• Prepared and delivered bi-weekly report to designated government representative detailing daily activities that have occurred.
• Served as on-site supervisor for team, providing leadership, performance management and communication of TWD policies and directives.

• Performed customer site installations, to include Engineering; Installation; Configuration; Test; Documentation; Site Acceptance Test Plans.
• Resolved customer issues related to broadband IP communication via satellite transmission.
• Performed engineering and tier 3 support for iDirect and Linkway Networks.
• Also, coordinated and managed satellite frequencies for other satellite systems.
• Supported and provided customer support; isolated and corrected system faults; managed service restoration activities and tracked and updated all open tickets.
• Provided status reports to customers and management personnel.
• Troubleshoot, repaired, calibrated, and performed preventative maintenance of equipment and systems at teleport locations.
• Generated Return Materials Authorizations (RMA) for failed equipment and assisted RMA coordinator with technical verification and validation of RMA requests.

• Supported DISA DGS, DoD Gateways, DISN-TE, with military communications planning and management of DISN/DODIN, NIPRNet, SIPRNet, coalition networks, Gateways Access Request (GAR) and Satellite Access Request (SAR) processes with military satellite communications, including DSCS, WGS, GBS, and VSATs such as Hawkeye Systems, and Swedish CCT-120s
• Managed and operated 8 different Gateyways iDirect Hubs, versions 8.2.2 and 3.0, Encryptions Devices, CISCO switches, routers, and call managers.

• Installed, maintained, operated, and monitored strategic satellite communications, 4 iDirect Satellite Hubs and their expansion cases, and approximate 120 remote iDirect Satellite Routers.
• Maintained and operated 12 Meters antennae, 9 meters antennae, 5.8 meters antennae.
• That includes working with all their components, actuators, deicers, combiners, dividers, line drivers, up converters, down converters, block converters, patch panels, couplers, satellite modems, fiber converters, fiber multiplexers, LNBs, LNAs, LNCs, antenna controls units, HPA controllers, HPAs, SSPAs, TWTAs, uplink power control units, RF Switches, etc.
• Provided SATCOM technical support for an international clientele, aiding with troubleshooting, Signal Flow, Continuity Test, Satellite Access, Peak & Poles, 1DB Compression Test, iDirect recovery procedures, etc… Also operated BMC Remedy Action Request System to track trouble tickets, the satcom software Axxys Orion M&C, the iDirect suite of iBuilder, iMonitor, and iSite, and network management tools such as WhatsUpGold, and Solar Winds.

• While deployed to various hazardous locations in Iraq, managed, maintained, and simultaneously operated four different SIGINT communications networks at four different FOBs for INSCOM G4 with 96% uptime during Operation Iraqi Freedom
• Performed functional testing, routine and non-routine testing and analysis through defined and documented systems/procedures of electronic circuits and boards
• Fabricated, and repaired, soldered, serial cables with DB9, RS-232, and MilSPEC Cannon Plug connectors
• Installed, programmed, adjusted, aligned, and troubleshoot to component level these SATCOM terminals: Prophet Hammers, D-Lites (AN/TSQ266 - V4/V5), T-Lites, GRRIPS, and SGINT RF devices such as: Scorpions, Snuffviruses, Kingfish, Stingrays, Gossamers, Growlers, Gjallers, ORs, and DRTs.

• While deployed to hazardous locations in Iraq in support of Operation Iraqi Freedom operated and maintained satellite communications equipment such as 3- and 5-meters SATCOM antennae, BUCs, LNBs, Linkway and Linkstar IP modems for Network Operations Centers (NOC)
• Fabricated network and RF cables and performed cable management on LMR-400, LMR-500, LMR-800, CAT5, CAT5e, CAT6, and Fiber
• Those cables were fabricated using connector types: F-Type, BNC, N-Type, SMA, RJ45, and RJ11.

• Programmed, adjusted, aligned, and troubleshot Marconi Asynchronous Transfer Mode (ATM) Switch TNX-1100, Broadmore, Cisco Ons 15454, Alcatel MDR-4000 Microwave Radio, Integrated Digital Network Exchange (IDNX), fiber optics modems, line conditioning units, Digital Voice-Data Multiplexers, and other Beyond-Line-of-Sight wideband (RF) radios
• Coordinated and directed organizational level maintenance on systems valued over $56 M, directly supporting Air Component Command (ACC), Seventh Air Force and the 51st Fighter Wing
• Maintained status and provided serviceability on communications equipment, systems and circuits at Osan Air Base as well as on 29 remote sites and five collocated operating bases throughout the Republic of Korea while ensuring equipment availability 24/7
• Initiated, updated, and monitored accurate Equipment Status Reports and maintenance documentation on 2,300 equipment items and 2,200 Preventive Maintenance Inspections for 13 production work centers using local database programs
• Organized, installed, operated, and maintained SLM-8650 Satcom Modems, KIV-7s, KIV-19s, KG1-75s, Satellite Antennae, Lightweight Multiband (C-Band, Ku-Band, X-Band) Satellite Terminal (AN/USC-59), VSAT Terminals, and Flyaway Triband Satellite Terminal (AN/USC-60A) while providing communications for AFSOC and JSOAC worldwide.