Gabriel Schlaf

Work History

Ecommerce Sales

Vroom Automotive

Houston, TX

06.2023 - Current

Continually maintained and improved company's reputation and positive image in markets served.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Used advanced software to prepare documents, reports, and presentations.
Leveraged finance knowledge to strengthen controls and improve transparency.
Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
Investigated and resolved customer grievances and escalated issues needing further investigation to appropriate department or management.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Made car recommendations based on preferences and outlined benefits of each car option.
Demonstrated car technology options and available amenities and upgrades for each model.
Drove team revenue totals by bringing in top sales numbers.
Qualified and followed-up on potential new customer leads.
Responded to customer enquiries via telephone and email.
Completed registration paperwork and sales documentation.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Answered telephone and email inquiries from potential customers.
Negotiated purchase prices and explained sales, warranty, and optional products.
Developed successful sales strategies to maximize customer satisfaction and profit.

Sales Manager/Consultant

CAPITAL CITY IMPORTS

TALLAHASSEE, FL

03.2023 - 07.2023

Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Established and cultivated solid business relationships with new or existing customers.
Greeted customers, helped locate merchandise, and suggested suitable options.
Improved safety procedures to create safe working conditions for workers.
Developed and implemented business strategies to achieve business goals and stay competitive.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Assisted in organizing and overseeing assignments to drive operational excellence.
Interacted well with customers to build connections and nurture relationships.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Sales Consultant

USEDCARDUDE.COM

TALLAHASSEE , FL

07.2021 - Current

Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
Created detailed sales presentations to communicate product features and market data.
Provided sales and customer service assistance to walk-in traffic
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Maintained sense of urgency in answering customer questions and requests through email or voice message.
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Checked client organization and agreements with company priorities through automating content management systems.
Maximized customer retention by resolving issues quickly.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Followed up with existing customers to provide additional support and address concerns.
Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.

Director of Sales

AMERICAN TRUCK DEPOT

TALLAHASSEE , FL

05.2021 - 07.2021

Compiled and analyzed data to determine approaches to improve sales and performance.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.

Sales Manager

VIP AUTO CENTER

TALLAHASSEE , FL

05.2020 - 05.2021

Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Achieved sales goals and service targets by cultivating and securing new customer relationships.

Sales Broker

Fairtrade Auto

Tallahassee, FL

09.2019 - 04.2020

Met with clients to understand goals and recommend solutions to fit specific needs.
Responded to customer questions and concerns or escalated to supervisor for resolution.
Boosted financial service sales by using cross-selling techniques.
Drove sales by following up with leads and new customers through outbound calls and Inbound leads.
Generated leads from customer referrals, industry trade shows and virtual sources.
Contacted prospective customers to present service options and explain details.
Identified customer financial service needs to prepare proposals and sell services.
Documented customer interactions and relationships using CRM systems.
Accurately processed routine financial transactions for customers.
Developed team communications and information for meetings.
Maintained excellent attendance record, consistently arriving to work on time.
Monitored social media and online sources for industry trends.
Resolved client problems, improved operations and provided exceptional client support.
Worked with customers to understand needs and provide excellent service.
Handled all calls to address customer inquiries and concerns.
Monitored metrics and marketing investments to assess performance and implement continuous improvements.
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
Maintained organized, presentable merchandise to drive continuous sales.
Drove team revenue totals by bringing in over $1,000,000 in sales.

President

Dark Horse Motors

Colorado Springs, CO

01.2012 - 03.2019

Developed innovative sales and marketing strategies to facilitate business expansion.
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
Increased business profits by streamlining processes and trimming unnecessary positions.
Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Orchestrated positive media coverage and stakeholder relations as public face of Dark Horse Motor company.
Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
Furthered brand awareness.
Oversaw business-wide changes to modernize procedures and organization.
Capitalized on SEO strategies to develop and implement marketing initiatives.
Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.
Oversaw daily administrative operations.
Closed over 100k in sales each month, including preparing contracts and processing order forms.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

President

Huckleberry Apartment Solutions

Tulsa , OK

03.2008 - 11.2011

Monitored metrics and marketing investments to assess performance and implement continuous improvements.
Maintained organized, presentable merchandise to drive continuous sales.
Maintained records related to sales, returns and inventory availability.
Worked alongside representatives to boost sales by enhancing product presentations and advertising collateral.
Enhanced operational efficiency and productivity by managing budgets, accounts.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for organization.
Exceeded sales goals by through effective employee management.
Managed 9 employees by supervising daily tasks.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Consulted with customers to assess needs and propose optimal solutions.
Used knowledge of market trends to create value-added solutions resulting in a increase in revenues.
Maintained up-to-date administrative records to monitor operational conditions.
Developed key operational initiatives to drive and maintain substantial business growth.

Director of Sales

Powerready LLC

Tulsa , OK

01.2005 - 02.2008

Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Managed and motivated sales team to increase revenue
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Submitted reports to senior management to aid in business decision-making and planning.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Educated staff on strategies for handling difficult customers and challenging situations.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
Surpassed growth targets and revenue projections by coordinating and planning home standby generator sales.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Closed over $2.5million in new sales in the first 2 years.
Expanded YOY revenue
Boosted brand awareness, implemented promotional campaigns and employed sales.
Upsold and closed customer sales by driving product benefits around client needs and increased revenue from.

Summary

Overview

Work History

Ecommerce Sales

Sales Manager/Consultant

Sales Consultant

Director of Sales

Sales Manager

Sales Broker

President

President

Director of Sales

Education

Associate of Science - International Business

Bachelor of Science - International Business

Skills

Software

Timeline

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