Gabriel Serrato
Riverside,CA
Summary
Dynamic and self-motivated professional with a proven track record at Costco Wholesale Corp, excelling in customer service and teamwork. Recognized for strong problem-solving abilities and effective communication skills, consistently enhancing customer satisfaction while maintaining high standards of cleanliness and efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Member
Costco Wholesale Corp
11.2024 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
Crew Member
Popeyes
07.2023 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Administration of Justice
Riverside City College
Riverside, CADiploma -
Ramona High School
Riverside Ca05.2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Excellent communication
- Computer skills
- Calm under pressure
- Active listening
- Problem resolution
- Decision-making
- Verbal communication
Timeline
Member
Costco Wholesale Corp
11.2024 - 01.2025
Crew Member
Popeyes
07.2023 - 01.2024
Administration of Justice
Riverside City College
Diploma -
Ramona High School
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