Gabriel Silva
Reading,PA
Summary
Driven by a results-focused approach, I leveraged my problem-solving and teamwork skills at Indicon to manage projects efficiently, ensuring completion within budget and on schedule. My adeptness at relationship building and critical thinking facilitated superior team performance and customer satisfaction at Mr. Jeff, enhancing business operations and service quality. Adept in use of various tools and materials, understands importance of following industry standards and regulations. Extensive knowledge of building codes, structural engineering principles and safety protocols. Organized and reliable team player consistently takes on new challenges.
Overview
3
3
years of professional experience
Work History
Builder Specialist
Indicon
01.2023 - Current
- Managed project timeline and resources to complete work on time and within budget.
- Inspected equipment and materials to verify safety and quality standards.
- Collaborated with team members to complete projects accurately and quickly.
- Oversaw and monitored daily functions, timeliness, quality of workmanship and completion of work.
- Used gauges, templates, and other measuring devices to inspect production parts.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
Manager
Mr.jeff
08.2022 - 01.2023
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Performed visual inspections and non-destructive tests where appropriate.
Fast Food Associate
Burger King
06.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Education
High School Diploma -
Emma's Beauty Academy
Mayaguez, PR06.2022
Skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Effective Communication
- Relationship Building
- Critical Thinking
- Adaptability
Languages
English
Limited Working
Timeline
Builder Specialist
Indicon
01.2023 - Current
Manager
Mr.jeff
08.2022 - 01.2023
Fast Food Associate
Burger King
06.2021 - 08.2022
High School Diploma -
Emma's Beauty Academy
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