Gabriel Silver
Washington,DC
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.. No matter if interacting with guests or employees, I strive to find creative ways to create meaningful experiences & gatherings. I am motivated by the feeling of satisfaction that accompanies an individual’s happiness and strive to pursue a career that challenges me to create those memories both internally and externally. Through my work, I have many transferable competencies and traits that can be of use in any future positions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Client Success Associate
Israel Seminar
06.2023 - 08.2023
- Masa Internship at Israel Seminar, luxury tour operator in Tel Aviv
- Key member of operations department working under Director of Operations on scheduling, reservations, program pricing, facility and event management, and other arrangements for VIP clients from North America
- Streamlined processes for better efficiency, leading to faster resolution of client issues.
- Organized memorable group tours with engaging activities and knowledgeable guides.
- Expanded company''s network of partner hotels, airlines, and activity providers to offer a wider range of options to clients.
Operations Coordinator
ETHOS Event Collective
12.2022 - 04.2023
- Booked and coordinated DMC field staff for site inspections
- Served as Back-up client support as needed to provide timely customer service
- Arranged and managed transportation/field staff for upcoming programs, conferences, and incentives
- Assisted Operations Managers in opening a new office in Grand Cayman, alongside Red Sail Sports, forming the largest DMC on Cayman
- Contacted and confirm vendor and supplier services/products with accurate pricing within the assigned time frame
- Produce Operational Documents (SOPs) in support of upcoming programs: flight arrival manifesting, map diagrams, & sign creation.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
Congregational Operations Manager
Temple Solel of Hollywood
06.2022 - 12.2023
- Front-line support, lifecycle coordination, thank-you notes, and publishing of weekly temple bulletin
- Technology: Either directly developing or executing Vmix-style services, working alongside the rabbi on Web development and social media strategy for online community presence
- Managing the caretaker, security and building vendor relationships
- Assisting rabbi, president and treasurer on budgeting and preparing necessary financial reporting for executive and board
- Managing the tenant relationships as they arise (Caterer, School).
Beach Food Service Assistant Manager (Seasonal)
Westchester Country Club
06.2021 - 08.2021
- Supervised and ensured club standards of 25 Team Members at Beachside Grill, Snack Bar, and Ice Cream Shack
- Assisted Beach Executive Chef in crafting menus across all three dining outlets
- ~$15,000 in daily across three dining outlets
- Worked with Sales & Catering Team on RFP’s for members events, and F&B needs for 2021 U.S
- Women’s Amateur
- Exposure to other areas of Club Management including Hotel Operations, Accounting, and Fine Dining Service
- Assisted with Inventory and Ordering needs for Beach Club Food Service via JONAS CLUB CRM
- Conduct and participate in daily pre-shift meetings to answer staff questions daily.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Assisted in maintaining clean and sanitary dining environments for comfort of members.
Member Services Specialist
The Hermitage Club at Haystack Mountain
11.2020 - 04.2021
- Responsible for keeping COVID clubhouse protocols including temperature checks and daily health screenings
- Worked with leadership team in creating partnerships and acted as a concierge for members across Deerfield Valley VT
- Assisted in Creation of Digital Ski Card system, AXXESS, and execution to members and their guests.
- Monitored feedback from members regularly, implementing improvements based on their suggestions and needs.
- Trained new team members on company policies and procedures, fostering a supportive work environment for all staff.
- Conducted thorough research on current industry trends, incorporating relevant findings into member services strategy.
- Assisted in the implementation of new membership programs, contributing to organizational growth and expansion.
- Enhanced member satisfaction by addressing concerns promptly and providing professional assistance.
Conference/Events Assistant
American Public Human Services Association
06.2020 - 11.2020
- Member of APHSA Membership and Events Team in organizing virtual and in-person conferences for association members
- Work in EventRebels, Event Management, registration, and speaker management software
- Collaborated in the RFP process for picking the Bizzabo platform as a virtual event platform after the effects of COVID-19 Pandemic
- Onsite support for fall meetings including 300 and 600 attendee conferences
- Created F&B Service for 600 attendee conference and assisted in signage for exhibit hall floor
- Sat in on Pre-con & Post-con meetings with hotel and CVB Partners.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Events Intern
Jewish Alliance of Greater Rhode Island
11.2019 - 02.2020
- Assisted in Planning, Logistics and Execution of upcoming Film Festival and Book Series
- Worked with programming team to reinvent Event registration process, ticketing methods, and event assessment.
- Kept track of RSVP lists, facilitating accurate headcounts for each event.
- Supported events execution and venue set up and tear down.
- Managed inventory of event supplies, ensuring timely replenishment when required.
- Participated in post-event evaluations, providing valuable feedback for future improvements.
Education
Bachelor of Science - Hospitality Administration And Management
Johnson & Wales University
Providence RI05.2022
Other - Jewish Studies
Pardes Institute
Jerusalem2024
Skills
- Operations
- Guest Relations
- Catering
- Event Management
- Conference Management
- Meeting Planning
- Teamwork
- Communication
- Cvent
- SocialTables
- Office 365 Suite
- Bizzabo
- AirTable
- TripleSeat
- VMix
- Customer Relationship Management
- Logistics Management
- Customer Service
- Operations Management
- Staff Management
Websites
Certification
- Cvent Event Management Certification, 08/2024
- Hospitality/Tourism Management Certification, Florida Atlantic University, 05/2020
- ServSafe Manager Certification, National Restaurant Association, 09/2019
Affiliations
- PCMA
- MPI
Languages
English
Native or Bilingual
Hebrew
Professional Working
Timeline
Client Success Associate
Israel Seminar
06.2023 - 08.2023
Operations Coordinator
ETHOS Event Collective
12.2022 - 04.2023
Congregational Operations Manager
Temple Solel of Hollywood
06.2022 - 12.2023
Beach Food Service Assistant Manager (Seasonal)
Westchester Country Club
06.2021 - 08.2021
Member Services Specialist
The Hermitage Club at Haystack Mountain
11.2020 - 04.2021
Conference/Events Assistant
American Public Human Services Association
06.2020 - 11.2020
Events Intern
Jewish Alliance of Greater Rhode Island
11.2019 - 02.2020
Bachelor of Science - Hospitality Administration And Management
Johnson & Wales University
Other - Jewish Studies
Pardes Institute
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