Gabriel Sokker
Schenectady,NY
Summary
My experience in residential, commerical and warehouse at CE has given me valuable skills and knowledge that would benefit your organization. My 13 year industry background. including a 5 year stint as a GM and Customer Experience Manager at Jiffy Lube in Albany and Denver has equipped me a unique blend of sales, management and customer service expertise that could greatly contribute to your company
Overview
12
12
years of professional experience
Work History
Commercial and Residential Sales Consultant/Counter
Carrier Enterprise
12.2023 - Current
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
- Provided exceptional customer service throughout the entire sales process, fostering trust and loyalty among clients.
- Collaborated with team members to drive sales and improve overall performance of the department.
General Manager/Area Sales Manager
Jiffy Lube
01.2012 - 09.2022
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Education
No Degree -
Hudson Valley Community College
Troy, NY09.2010
GED -
Colonie Central High School
Albany, NY06.2009
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Hiking , Concerts , Hanging with my dog
Adirondacks
Several Concerts during the summer month
And my 1 year old puppy who I adopted
Timeline
Commercial and Residential Sales Consultant/Counter
Carrier Enterprise
12.2023 - Current
General Manager/Area Sales Manager
Jiffy Lube
01.2012 - 09.2022
No Degree -
Hudson Valley Community College
GED -
Colonie Central High School
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