Gabriel Sosa Perez
Chilton,WI
Summary
Detail-oriented professional skilled in surface preparation and paint application, specializing in masking techniques and paint mixing for superior finishes. Utilized power and hand tools while enforcing safety protocols to optimize workflow. Managed customer interactions via EPRO systems, resolving service issues and enhancing operational efficiency through effective communication.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Painter / Machining tech
Ariensco
Brillion, Wisconsin
05.2026 - Current
- Prepped Ariensco equipment surfaces for paint application
- Masked parts to protect clean finishes on Ariensco products
- Mixed paint materials to match coating requirements
- Operated power and hand tools with safety protocols in place.
Customer Service Representative
EPRO
06.2025 - 05.2026
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved service issues using EPRO support procedures
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Explained EPRO services and policies to customers clearly
- Processed orders and account updates in EPRO systems
- Documented customer interactions in EPRO records
- Developed strong customer relationships to encourage repeat business.
Airport Ramp Agent
LONG PORT AVIATION
Brillion
01.2023 - 06.2025
- Marshaled aircraft on ramp for Longport Aviation arrivals and departures.
- Loaded and unloaded baggage, cargo, and mail following airline safety rules.
- Operated ground support equipment for aircraft servicing and pushback support.
- Communicated with flight crews and ramp teams using radio and hand signals.
- Operated heavy equipment such as tugs, loaders, belt loaders, conveyor belts.
- Worked closely with air traffic controllers in order to maintain smooth operations on the ramp.
- Assisted passengers with their luggage at check-in counters and gates.
- Performed pre-flight inspections on the aircraft to ensure it was safe for operation.
Military Administrative Agent
RSMA FRANCE
02.2022 - 01.2024
- Managed tenant and supplier correspondence for RSMA France administrative operations.
- Processed lease files, contracts, and supporting documents with careful accuracy.
- Scheduled appointments, meetings, and administrative calendars across internal teams.
- Updated databases with client, property, and account information.
- Provided excellent customer service to internal and external customers.
- Tracked office supply inventory and initiated orders.
- Organized internal office functions such as ordering supplies, managing calendars, setting up meetings and conference calls.
Bartender
El Sarten del Marisco
04.2021 - 08.2021
Car Wash Attendant
Exodus Car Wash
10.2019 - 03.2021
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Followed Exodus Car Wash service standards while greeting customers and guiding vehicles.
- Pre-rinsed vehicles using hoses, sprayers, and wash bays.
- Applied soap, wax, and tire shine during exterior wash cycles.
- Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.
- Cleaned windows, dashboards, and floor mats during interior detailing.
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
- Inspected vehicles for missed spots before release from wash tunnel.
Education
Quartier D'orleans France
RSMA FRANCE
Skills
- Surface preparation
- Paint mixing
- Masking techniques
- Spray application
- Quality assurance controls
- Inventory control
- Administrative coordination
- Computer proficiency
- Problem solving
- Effective communication
- High-energy attitude
Languages
English
Native/ Bilingual
Spanish
Full Professional
French
Full Professional
Timeline
Painter / Machining tech
Ariensco
05.2026 - Current
Customer Service Representative
EPRO
06.2025 - 05.2026
Airport Ramp Agent
LONG PORT AVIATION
01.2023 - 06.2025
Military Administrative Agent
RSMA FRANCE
02.2022 - 01.2024
Bartender
El Sarten del Marisco
04.2021 - 08.2021
Car Wash Attendant
Exodus Car Wash
10.2019 - 03.2021
Quartier D'orleans France
RSMA FRANCE