Gabriel Stickley

• Guided diverse groups through cavern sites, enhancing visitor engagement and satisfaction.
• Developed and delivered informative presentations on local history and scientific discoveries.
• Responded to guest inquiries, providing accurate information and creating a welcoming environment.
• Implemented safety protocols during tours, ensuring compliance with regulations and guest safety.
• Trained new staff on tour procedures and customer service practices.
• Maintain cleanliness park facilities and trails to upkeep the natural environment and structures.

All of the responsibilities of the tour guide position in addition to,

• Increased maintenance upkeep including grounds keeping and basic electrical repairs
• Developed educational materials for outreach initiatives, increasing public engagement in park activities.
• Provided exceptional customer service at entrance stations, answering questions, offering assistance, and processing fee payments accurately.
• Distributed park and trail maps, provided park information and answered customer service questions.

• Prepared ingredients and ensured kitchen stations remained organized and clean.
• Assisted in the execution of menu items under high-pressure conditions.
• Followed food safety protocols to maintain sanitation standards throughout kitchen operations.
• Adapted quickly to changing menus and special requests from customers.
• Contributed to inventory monitoring by tracking stock levels and notifying management as needed.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.