Overview
Work History
Skills
Timeline
Generic

GABRIEL TATIS

The Bronx,NY

Overview

10
10
years of professional experience

Work History

Front Desk Guest Service Agent

Smyth Tribeca Hotel
New York, NY
08.2023 - Current
  • Prepared end-of-day reports detailing occupancy levels, financial summaries.
  • Responded to customer inquiries and complaints in a professional manner.
  • Performed daily audits of room availability status reports to ensure accuracy of bookings data.
  • Verified credit card authorization forms before accepting payments from customers.
  • Explained hotel policies clearly to customers prior to check-in and check-out.
  • Assisted in the check-in process by verifying guest identification, collecting payment, issuing room keys, and providing directions to rooms.
  • Greeted guests upon arrival and provided them with information regarding hotel services, features, and local areas of interest.
  • Answered phones promptly and efficiently routed calls to appropriate personnel or departments.
  • Coordinated with maintenance staff regarding repairs or replacements needed in guest rooms.
  • Greeted guests in a friendly and professional manner.

Human Resources Assistant

House Calls Home Care
Brooklyn, NEW YORK
04.2022 - 10.2023
  • Provide direct administrative support to HR Manager including calendar management, scheduling, and expense reports
  • Coordinate interviews and video conferencing for multiple individuals
  • Prepare interviewing packets for interviewees and staff positions
  • Assisted with the development of training programs for staff members.
  • Advised managers on best practices related to performance management processes.
  • Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
  • Reviewed resumes submitted by applicants for open positions.
  • Prepared job postings for open positions on the company website and other job boards.

Human Resources Assistant

Care365 Home Care
Brooklyn, NEW YORK
12.2018 - 01.2020
  • Reviewed resumes submitted by applicants for open positions.
  • Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
  • Advised managers on best practices related to performance management processes.
  • Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
  • Assisted with the development of training programs for staff members.
  • Prepared job postings for open positions on the company website and other job boards.
  • Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
  • Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.

Human Resources Assistant

Platinum Home Health Care
06.2014 - 10.2018
  • Administrative assistance included calendaring, phone screening, file maintenance and general correspondence
  • Coordinate interviews and video conferencing for multiple individuals
  • Prepare interviewing packets for interviewees and staff positions
  • Maintain, update and revise all human resources forms and files
  • Assist with job fairs and/or attend and represent Platinum Home Care at job fairs
  • Gather employee contact information and filed into Human Resources database system
  • Scan, fax, copy, print and file documents for office use.

Skills

  • Fluent in english and spanish
  • Sales expertise
  • Guest Relations
  • Credit and cash payments
  • Oral and written communications
  • Multitask

Timeline

Front Desk Guest Service Agent

Smyth Tribeca Hotel
08.2023 - Current

Human Resources Assistant

House Calls Home Care
04.2022 - 10.2023

Human Resources Assistant

Care365 Home Care
12.2018 - 01.2020

Human Resources Assistant

Platinum Home Health Care
06.2014 - 10.2018

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