Gabriel Taylor
Rexburg,ID
Summary
Audio Engineer with a background in choral, orchestral, band, and jazz recording, mixing, and editing. Excellent people skills due to a history in customer service. Self-driven with a positive outlook.
Overview
4
4
years of professional experience
Work History
Audio Engineer
Brigham Young University-Idaho
Rexburg, Idaho
02.2021 - Current
- Captured and recorded audio using standard field audio equipment.
- Worked with video editors to synchronize audio with video segments.
- Regulated volume level and sound quality during recording sessions.
- Set up and tested equipment prior to events, broadcasts and recordings.
- Performed sound quality checks and front-of-house mixing to maintain company sound system.
- Separated instruments, vocals and peripheral sounds and mixed during post-production stage.
- Recorded speech and music in digital formats.
- Prepared for recording sessions by selecting and setting up microphones.
- Enhanced sound quality and added various sound effects to recordings.
- Maintained and repaired sound equipment.
Mens Chorus Choral Assistant
Brigham Young University-Idaho
Rexburg, Idaho
09.2020 - Current
- Conducted rehearsals to keep performers prepared for performances.
- Coordinated, planned and led practices for musical components of church services.
- Educated students on proper vocal techniques and vocal warm-ups.
Customer Care Specialist
Brigham Young University-Idaho
Rexburg, Idaho
03.2021 - 09.2021
- Provided customers with detailed information on company products, services and materials.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Directed customers to appropriate departments for additional support.
- Requested escalation for unresolved issues.
- Responded to customer calls and emails to answer questions about products and services.
- Kept accurate records to document service actions and discussions.
- Responded to customer inquiries via phone, email, and web-based platforms.
Customer Care Specialist
Melaleuca
Rexburg, Idaho
07.2019 - 09.2020
- Resolved concerns with products or services to help with retention and drive sales.
- Took ownership of customers issues to follow problems through to resolution.
- Responded to customer calls and emails to answer questions about products and services.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Requested escalation for unresolved issues.
Education
Bachelor of Arts - Audio Engineering
Brigham Young University - Idaho
Rexburg, ID12.2022
Skills
- Microphone usage
- Audio editing and synthesis
- Equipment testing
- Audio Mixers
- Selecting equipment
- Sound Editing
- Operating recording equipment
- Managing sound quality
Languages
Spanish
Full Professional
Timeline
Customer Care Specialist
Brigham Young University-Idaho
03.2021 - 09.2021
Audio Engineer
Brigham Young University-Idaho
02.2021 - Current
Mens Chorus Choral Assistant
Brigham Young University-Idaho
09.2020 - Current
Customer Care Specialist
Melaleuca
07.2019 - 09.2020
Bachelor of Arts - Audio Engineering
Brigham Young University - Idaho
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