Gabriel Tejada
National City,CA
Summary
Results-driven operations manager with over 12 years of experience in Managing parking services and leading operations teams to enhance service quality. Proven ability in conflict resolution and fostering transparent communication and optimizing workflow. Committed to driving organizational objectives through attention to detail and strategic leadership.
Overview
19
19
years of professional experience
Work History
Field Representative/Organizer
Teamsters Local Union 481
San Diego, California
04.2022 - 01.2026
- Organized events to enhance member participation in union activities and strengthen community connections.
- Assisted in organizing events to promote union activities and member involvement.
- Coordinated member meetings to address concerns and share union updates, fostering transparency and member engagement.
- Led Initiative to enhance member engagement and optimize union operations.
- Supported members in completing and submitting grievances related to workplace issues.
- Connected with members to provide assistance and collect feedback to optimize operations.
- Completed all necessary paperwork with attention to detail and efficiency.
- Executed daily tasks with precision and efficiency to maintain workflow.
Operations Manager
Ace Parking
San Diego , CA
10.2009 - 07.2022
- Managed daily operations, leading a team to improve parking services and customer satisfaction.
- Supervised workflow of employees to optimize productivity and uphold quality standards.
- Resolved customer complaints promptly, ensuring high levels of customer satisfaction.
- Directed operations staff, providing training, and support in achieving company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Responded to information requests from superiors, providing specific documentation.
- Delegated work to staff, setting priorities and goals.
Laptop Repair Technician
Sony Electronics
San Diego
07.2007 - 08.2008
- Diagnosed laptop hardware, ensuring compliance with safety standards.
- Repaired and replaced faulty components in laptops efficiently.
- Replaced defective parts in accordance with manufacturer's specifications.
- Disassembled and re-assembled laptops to diagnose and repair hardware faults.
- Conducted comprehensive testing of repaired laptops to ensure optimal functionality.
- Tested laptop functionality after repairs were completed to ensure proper operation.
- Maintained detailed records of repairs and customer interactions to support service quality.
- Collaborated with team members to enhance repair processes and streamline workflows.
- Provided training to new technicians on repair techniques and tools.
- Ensured compliance with safety standards during repair operations.
Education
High School Diploma -
Sweetwater High School
National City, CA06-2002
Skills
- Operations Manager
- Workflow Optimization
- Customer Service
- Strategic Planning
- Employee Training
- Data Analysis
- Problem solving
- Effective communication
- Team leadership
- Conflict resolution
- Attention to detail
- Fast Learner
- Positive attitude
Timeline
Field Representative/Organizer
Teamsters Local Union 481
04.2022 - 01.2026
Operations Manager
Ace Parking
10.2009 - 07.2022
Laptop Repair Technician
Sony Electronics
07.2007 - 08.2008
High School Diploma -
Sweetwater High School