Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Gabriel Torres

Vacaville,CA

Summary

Detail-oriented Assistant Manager offers more than 2-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Jiffy Lube
Vacaville, CA
04.2022 - 05.2024
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Established processes for monitoring customer satisfaction levels.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Tech Manager

staples
Vacaville, CA
06.2021 - 04.2022
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed data to identify areas of improvement and innovation.

Installer

Service Champions Heating and Air Conditioning
Concord, CA
10.2020 - 05.2021
  • Maintained inventory of supplies, materials and tools to complete work on job sites.
  • Removed systems and fixtures to prepare for replacements.
  • Performed timely and reliable service in shops and outdoors in variable weather conditions.
  • Followed building standards and codes during unit installations.
  • Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Inspected service vehicles and notified supervisors of needed repair and maintenance requirements.

Education

High School Diploma -

Country High
Vacaville, CA
05-2019

Skills

  • Employee Scheduling
  • Recruiting and interviewing
  • Sales monitoring
  • Reliable and Responsible
  • Influencing Others
  • Visionary leadership

Affiliations

  • I like to hangout with my little family which consist of my wife, my son, and my two girls.
  • I love to fish to get my mind and focus right with mother nature .
  • I love to go bowling with my friends and let them see my skills on the bowling lane.
  • I like to also hit the shooting range on weekends.

Accomplishments

An accomplishment I have received in my life is how hard i work to get my job or task I am asked to get done.

A award i feel like was an award to me was getting my high school diploma.

Another accomplishment in my life would be my wife she pushes me everyday to do better with myself and to go after my dreams.

Timeline

Assistant Manager

Jiffy Lube
04.2022 - 05.2024

Tech Manager

staples
06.2021 - 04.2022

Installer

Service Champions Heating and Air Conditioning
10.2020 - 05.2021

High School Diploma -

Country High

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Gabriel Torres