Summary
Overview
Work History
Education
Skills
Certification
Bio
Languages
References
Timeline
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Gabriel Torres-Troche

Las Vegas,NV

Summary

Dynamic product management leader with a proven track record at ALLEC Product Suite, driving innovative solutions and enhancing user experience. Expert in agile methodologies and stakeholder collaboration, I consistently achieve project milestones, optimizing product performance and team productivity. My commitment to continuous improvement and effective communication ensures successful project outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

ALLEC Product Suite Lead

ALLEC Product Suite - e3 Consulting
San Juan, PR
01.2023 - Current
  • Spearheaded end-to-end product development lifecycle for the 3 ALLEC Products (W.M.S., Inventory & Marketplace), from ideation to market launch, demonstrating comprehensive ownership of strategic planning and execution.
  • Optimized core product modules, enhancing functionality and efficiency through a systematic approach, resulting in increased overall product performance and user satisfaction.
  • Led a dynamic and cross-functional team, fostering collaboration and synergy among team members to achieve collective goals and milestones.
  • Implemented agile methodologies to streamline the development process, ensuring adaptability to evolving project requirements and maximizing team productivity.
  • Oversaw product roadmap, aligning it with organizational objectives and market demands, resulting in the timely delivery of high-quality, customer-centric solutions.
  • Championed continuous improvement initiatives, identifying, and addressing inefficiencies to drive product innovation and maintain a competitive edge in the market.
  • Collaborated closely with stakeholders, including marketing, sales, and customer support teams, to align product strategies with overall business objectives and market needs.
  • Conducted market research and analysis to identify trends and opportunities, informing product enhancements and ensuring alignment with industry best practices.
  • Developed and maintained strong relationships with clients, gathering feedback and incorporating it into product development cycles to enhance user experience.
  • Demonstrated a results-driven mindset, consistently achieving project milestones within specified timelines and budget constraints, contributing to the overall success of the organization.
  • Executes work with precision and thoroughness, demonstrating a strong commitment to attending to detail in all tasks for product development and maintenance.
  • Expressed information with clarity and effectiveness, tailoring communication to diverse audiences and adjusting to the nature of the information, leveling messages across the organization.
  • Delivered compelling oral presentations and actively listens to others, responding appropriately to verbal and nonverbal cues.
  • Completed appropriate actions within specified timeframes, aligning with established policies, directives, regulations, guidelines, and service level agreements to maintain compliance.
  • Spearheaded the design and UX strategy for the RF device mobile app for the ALLEC Warehouse Management System, delivering intuitive, user-centric interfaces that streamlined warehouse operations and increased mobile adoption among frontline users.
  • Led cross-functional efforts in defining, developing, and implementing AI-driven tools across the ALLEC Product Suite, enhancing product intelligence, predictive capabilities, and operational efficiency within logistics and supply chain workflows.

ALLEC W.M.S. Functional Lead

National Retail and Distribution Company - Carlos Robles
Caguas, PR
03.2023 - 12.2023
  • Facilitator of program stand ups, requirements and comms across business, data architecture and engineering teams.
  • Responsible for tracking and updating project deliverables status and risk & issue log to drive team's accountability.
  • Subject matter resource for all warehouse management system implementation tracking and reporting needs.
  • Developer of warehouse layout strategy by performing best practice research and market research.
  • Lead current state assessment efforts and identified current state process bottle necks.
  • Map current state process for all aspects of the warehouse operation.
  • Designed new current state process in compliance with current government regulations.
  • Current leader for change management for new processes.
  • Subject matter resource for all warehouse risk and mitigations strategies for the client.
  • Identified and documented over 600+ system requirements.
  • Responsible of the functional team tasked to configure & implement all modules of the ALLEC warehouse management system.
  • Supervisor of a team of 5+ people for the implementation of the product.
  • Responsible for manual and automated testing to ensure that 50+ system functionalities reached targeted output.
  • Tracked, Prioritized and Resolved, 100% on time, every issue found during the execution of test cases.
  • Developed User Acceptance Testing (UAT) 'How To' documentation for client and company resources.
  • Developed user email experience diagrams for multiple devices/channels to enhance functional requirements.
  • Provided targeted customer training to guarantee project implementation success and complete user system handoff.
  • Provided top-tier customer service during critical incidents.

ALLEC W.M.S. Functional Lead Consultant

National Specialized Food Distribution Company - Wah Mey
Cataño, PR
02.2023 - 11.2023
  • Facilitator of program stand ups, requirements and comms across business, data architecture and engineering teams.
  • Responsible for tracking and updating project deliverables status and risk & issue log to drive team's accountability.
  • Subject matter resource for all warehouse management system implementation tracking and reporting needs.
  • Developer of warehouse layout strategy by performing best practice research and market research.
  • Lead current state assessment efforts and identified current state process bottle necks.
  • Map current state process for all aspects of the warehouse operation.
  • Designed new current state process in compliance with current government regulations.
  • Current leader for change management for new processes.
  • Subject matter resource for all warehouse risk and mitigations strategies for the client.
  • Identified and documented over 600+ system requirements.
  • Responsible of the functional team tasked to configure & implement all modules of the ALLEC warehouse management system.
  • Supervisor of a team of 5+ people for the implementation of the product.
  • Provided top-tier customer service during critical incidents.
  • Responsible for manual and automated testing to ensure that 50+ system functionalities reached targeted output.
  • Tracked, Prioritized and Resolved, 100% on time, every issue found during the execution of test cases.
  • Developed User Acceptance Testing (UAT) 'How To' documentation for client and company resources.
  • Developed user email experience diagrams for multiple devices/channels to enhance functional requirements.
  • Provided targeted customer training to guarantee project implementation success and complete user system handoff.

Industrial Engineer - Supply Chain Consultant

National Retail and Distribution Company - Grupo Novus
Guaynabo, PR
09.2022 - 02.2023
  • Conducted and led 5+ Kaizen activities.
  • Utilizing Design Thinking approach, conducted an 'As-Is' assessment and identified 50+ improvement opportunities.
  • Developed recommendations against improvement opportunities and a high level implementation roadmap.
  • Design 6+ warehouse facilities layout within budgeted margins.
  • Design 6+ Strategic roadmap plans adjusted to 6+ physical warehouse layouts designed.
  • Develop 5-year ROI on each strategic roadmap developed and presented.
  • Refined organization operating model and 5+ tools, drove business decisions and documented changes/impacts.
  • Documented 10+ current state process and developed 10+ optimized future state processes.

Industrial Engineer - Supply Chain Consultant

National Food Retail and Distribution Company - Supermax
Cataño, PR
09.2021 - 09.2022
  • Facilitator of program stand ups, requirements and comms across business, data architecture and engineering teams.
  • Responsible for tracking and updating project deliverables status and risk & issue log to drive team's accountability.
  • Subject matter resource for Cross-Docking and warehouse operations.
  • Developer of warehouse layout strategy by performing best practice research and market research.
  • Designed new facility layout for a 35% incremented storage capacity to optimize warehouse input and output within budget.
  • Lead current state assessment efforts and identified current state process bottle necks.
  • Map current state process for all aspects of the warehouse operation.
  • Designed new current state process in compliance with current government regulations.
  • Current leader for change management for new processes.
  • Subject matter resource for all warehouse risk and mitigations strategies for the client.
  • Identified, documented, and delivered over 400+ technical/system requirements.
  • Responsible of future state of over 6+ warehouse process involving 30+ employees.
  • Responsible of developing training program for the 30+ employees impacted by the future state of the operation.
  • Responsible for data recollection and simulation processing to ensure process optimization results.

Industrial Engineer - Supply Chain Consultant

Retail and Distribution Company - Pepe Ganga
Dorado, PR
08.2020 - 09.2021
  • Facilitator of program stand ups, requirements and comms across business, data architecture and engineering teams.
  • Responsible for tracking and updating project deliverables status and risk & issue log to drive team's accountability.
  • Subject matter resource for all warehouse management system implementation tracking and reporting needs.
  • Developer of warehouse layout strategy by performing best practice research and market research.
  • Lead current state assessment efforts and identified current state process bottle necks.
  • Map current state process for all aspects of the warehouse operation.
  • Designed new current state process in compliance with current government regulations.
  • Current leader for change management for new processes.
  • Subject matter resource for all warehouse risk and mitigations strategies for the client.
  • Identified and documented over 300+ system requirements.
  • Responsible for warehouse management system implementation.
  • Responsible for a team of 2 functional Consultants and 2 developers.
  • Responsible for manual and automated testing to ensure that 50+ system functionalities reached targeted output.
  • Tracked, Prioritized and Resolved, 100% on time, every issue found during the execution of test cases.
  • Developed User Acceptance Testing (UAT) 'How To' documentation for client and company resources.
  • Developed user email experience diagrams for multiple devices/channels to enhance functional requirements.

Business Analyst

Legacy Financial Institution - Banco Popular de Puerto Rico
San Juan, PR
02.2020 - 08.2020
  • Refined organization operating model and tools, drove business decisions and documented changes/impacts.
  • Documented process flows indicating a policy changed that impacts more than 1.5K customers and 2 key stakeholder groups.
  • Utilizing Design Thinking approach, conducted an 'As-Is' assessment and identified 50+ improvement opportunities.
  • Developed recommendations against improvement opportunities and a high level implementation roadmap.
  • Develop Automation tool to improve manual data validation process.
  • Lead implementation of data validation tool for a team of 8+ employees.
  • Designed and lead change management strategy for new processes implementation.

Business Analyst

Multinational Healthcare Company - MMM Florida
San Juan, PR
12.2019 - 02.2020
  • Lead coordination of data validation efforts.
  • Audit over 2000 + active service provider records.
  • Measured, tracked, and reported team performance to internal and external stakeholders.
  • Identified key innovation projects related to automation with RPA and AI opportunities.
  • Designed, developed, and executed reporting & quality requirements for C Level.
  • Measured, tracked, and reported internal operational metrics (daily, weekly, monthly).
  • Managed quality team, processes and reporting on a daily basis.
  • Managed end-to-end service provider database.

Business Analyst

Distribution Company - Puerto Rico Supplies Group
Bayamon, PR
08.2020 - 12.2019
  • Managed client business operations' requirements through verbal and written communication.
  • Mapped 17+ current state process for distribution and financial operations.
  • Collaborate on ERP Vendor Selection process to help design a RFP document.
  • Completed comprehensive analysis of suitable candidates and identified the most suitable and cost-effective ERP software.
  • Assisted on planification, strategy development and execution of Kaizen Workshops.
  • Mapped 17 + Future State process for distribution operations.

Business Analyst

Multinational Healthcare Insurance Company - Triple S
San Juan, PR
05.2020 - 07.2019
  • Assisted with meetings with stakeholders to gather 50+ user stories and business requirements for 3 functional business areas.
  • Delivered 40+ Meeting minutes for key stakeholders.
  • Delivered analysis on current state mappings.
  • Lead future state definition workshops for procurement team.
  • Responsible for tracking and updating project deliverables status, key tasks and risk & issue log to drive and Smartsheet for team's accountability.

I-Change Intern - Technology Developer for VIEWPR

Foundation for Puerto Rico
San Juan, PR
05.2017 - 12.2018
  • Developed a quality validation tool to analyze and compare parameters of an active database that holds over 11,000 active records, to other sources to achieve and maintain the data integrity and an up-to-date data base.
  • Identified deficiencies in the highly manual process by carrying out worktime measurement study, and carry out reports of solutions for the validation process and presented at the organizations meeting, results were achieved in a 90% reduction of validation process time and cost where reduced by 40%.
  • Collaborate and led the technology developing team investigation related to collect data gathering to studies the major offender and implement actions with the objective of reduce reprocessing task in the validation work area.
  • Developed and involved in the validation indicator procedure to ensure that tests are met with quality requirement, carrying out full analytical detailed reports.
  • Administer the VIEWPR Data Base and production server and oversee procedures of the project by guaranteeing the validation tool runs weekly.
  • Delved in consultation potential and concurrent clients of the company, as well as give technical support to them.

Video Production Director

EVA SM Sports Inc.
San Juan, PR
05.2018 - 08.2018
  • Responsible for Live streaming production services for social media.
  • Develop script and technical guidelines for production set.
  • Lead 2 camara men and 2 technical crew and lead coordinated the 2 sportscasters on live production.
  • Completed risk assessment of production set and designed mitigation strategies for potential risks.

Education

Bachelor of Science - Industrial Engineering

University of Puerto Rico
Mayagüez
01-2019

Skills

  • Activity diagrams and process design
  • Agile methodologies
  • Requirements analysis
  • Use case development
  • Lean Six Sigma (DMAIC)
  • VBA programming
  • Data modeling and statistical analysis
  • Forecasting and planning analytics
  • Problem-solving and critical thinking
  • MS Office Suite proficiency
  • Project management with Jira Software
  • Market research
  • User experience design
  • Data analysis
  • Warehouse operations
  • Product management
  • Stakeholder collaboration
  • Process optimization
  • Customer training
  • Team leadership
  • Risk assessment
  • Effective communication
  • Problem solving
  • Change management
  • Task management using Asana
  • Team collaboration via Slack
  • Google applications expertise
  • Google SketchUp proficiency
  • Lucidchart for diagramming
  • Smartsheet for project tracking
  • Leadership skills
  • Creativity in problem-solving
  • Team collaboration skills
  • Dynamic approach to challenges
  • Proactive mindset in projects
  • Persistence in achieving goals
  • Social engagement skills
  • Attention to detail
  • Adaptability to change
  • Continuous improvement
  • Written communication
  • Good Telephone Etiquette
  • Training & Development
  • Team building
  • Quality assurance
  • Remote office availability
  • Customer service
  • Microsoft office
  • Computer skills

Certification

  • Lean Six Sigma - Yellow Belt Certified
  • CIAPR - Industrial Validation Certification
  • Boy Scouts of America - Eagle Scout

Bio

Proven as an inventive Industrial Engineer, Gabriel brings extensive proficiency in optimizing business operations, process design, and excellent project management. His key strength lies in meticulous attention to detail and strategic thinking, emphasizing the meticulous planning, development, and seamless implementation of processes through advanced technological tools. Recognized as a facilitator adept at collaborating across diverse teams, Gabriel excels in steering projects to success. Eager to secure a new role, he is poised to leverage his robust functional and analytical skills to make a substantial contribution to organizational success and development. Gabriel's commitment to customer service excellence is demonstrated through his keen attention to detail, great technology dominance, adept oral communication proficiency, and a strong problem-solving acumen and adaptability.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

ALLEC W.M.S. Functional Lead

National Retail and Distribution Company - Carlos Robles
03.2023 - 12.2023

ALLEC W.M.S. Functional Lead Consultant

National Specialized Food Distribution Company - Wah Mey
02.2023 - 11.2023

ALLEC Product Suite Lead

ALLEC Product Suite - e3 Consulting
01.2023 - Current

Industrial Engineer - Supply Chain Consultant

National Retail and Distribution Company - Grupo Novus
09.2022 - 02.2023

Industrial Engineer - Supply Chain Consultant

National Food Retail and Distribution Company - Supermax
09.2021 - 09.2022

Industrial Engineer - Supply Chain Consultant

Retail and Distribution Company - Pepe Ganga
08.2020 - 09.2021

Business Analyst

Distribution Company - Puerto Rico Supplies Group
08.2020 - 12.2019

Business Analyst

Multinational Healthcare Insurance Company - Triple S
05.2020 - 07.2019

Business Analyst

Legacy Financial Institution - Banco Popular de Puerto Rico
02.2020 - 08.2020

Business Analyst

Multinational Healthcare Company - MMM Florida
12.2019 - 02.2020

Video Production Director

EVA SM Sports Inc.
05.2018 - 08.2018

I-Change Intern - Technology Developer for VIEWPR

Foundation for Puerto Rico
05.2017 - 12.2018

Bachelor of Science - Industrial Engineering

University of Puerto Rico

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