Gabriel Trujillo
Denver,CO
Summary
I am a professional with great endeavor and ambition. I have adapted communication skills that are effective with people of different backgrounds and cultures. I work very well with others and I am open-minded. I am a positive person that is goal-oriented and have an excellent work ethic. I possess organization and analytical skills. I am also fluent in both English and Spanish.
Overview
4
4
years of professional experience
Work History
Associate Client Representative
Designs By Sundown
10.2022 - Current
- Managed & oversaw assigned crews (50+), and helped provide services on client’s properties
- Participated in the development of numerous training courses prior to the start of the season to improve final outcomes.
- Supported, mentored, and motivated the hourly work force.
- Resolved conflicts among employees in a- timely manner while ensuring compliance with company policies.
- Created training materials (videos & written documentation) , as an interpreter to ensure and improve the understanding of the training for our Spanish only speaking workers
- Managed & controlled co-workers’ book of clients (roughly 50+ clients per book), while they were absent from their job positions, and as a part of training preparation to obtain my own book of clients for the upcoming season.
- Maintained detailed records of client interactions, facilitating seamless handovers during employee transitions.
- Resolved customer service inquiries that required research and interactions with carriers, agents and vendors.
- Conducted regular check-ins with clients to ensure satisfaction and proactively address potential issues.
- Managed safety, quality, productivity, and delivered results.
- Developed strong relationships with clients by establishing trust and understanding their unique requirements.
- Performed dynamic activities throughout the year in a daily basis. (12hrs+),
- Documented data and completed accurate updates on records.
- Collaborated with the different departments within the company: Service department, Irrigation department, lighting department, and maintenance department.
Sales Representative
Charly Landscaping & Supplies LLC.
02.2020 - 05.2022
- Arranged & performed visits to potential clients where feedback and designs were provided as a part of the sales opportunity presented
- Scheduled projects as well as coordinated materials, subcontractors, personnel & equipment needed for each project
- Managed project completions at all stages with continuous visits to ensure proper development of the projects
- Managed projects and collaborated on digital designs presented to clients
- Created accurate estimates and invoices that were provided to clients, which were presented with detailed information concerning the project/ job going to take place
- Kept close contact with clients throughout the project completion to ensure customer satisfaction with the project
- Managed and helped coordinate production staff on projects and ensure all crew members were on the same page at all stages of a project
- Outdoors work experience includes: (irrigation system repairs & installation, stonework, natural sod & turf installation, snow removal, fencing installation, and machinery operator).
Education
Bachelor of General Business -
Eastern New Mexico University
Portales, NM12.2019
Associate of Applied in Science -
Coffeyville Community College
Coffeyville, KS05.2016
High School diploma in Science -
Unidad Educativa Colegio Maria De La Paz
La Victoria, VEN06.2009
Skills
- Bilingual: English - Spanish
- Problem Solving
- Verbal and written advanced communication skills
- Proactive
- Microsoft Office & iOS knowledge
- Machinery Operator (forklift & Bobcat)
- Task-Oriented
- Adapting team player
- Multitasking Abilities
- Customer Relations
- Public Speaking
- Cultural Awareness
Activities
Coffeyville Community college graduated 3.5 and above GPA, All-American Honorable mention of the year 2015, All-Conference second team of the year 2015, Student-Athlete during all Academic years 2015-2016 in Coffeyville Community College, Student-Athlete during all Academic year 2016-present Eastern New Mexico University
References
- Luis Lozoya, Director of Bar Operations (friend), luis.lozoyarodriguez@gmail.com, (505) 204-9214
- Oscar Villalobos, Production Manager, (505) 557-9529
- Jeanine Bailey, Former Client, Bradley.a.bailey.1@gmail.com, (720) 278-0936
- Sassi, Former Client, (310) 686-9937
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Associate Client Representative
Designs By Sundown
10.2022 - Current
Sales Representative
Charly Landscaping & Supplies LLC.
02.2020 - 05.2022
Bachelor of General Business -
Eastern New Mexico University
Associate of Applied in Science -
Coffeyville Community College
High School diploma in Science -
Unidad Educativa Colegio Maria De La Paz
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