Gabriel Trujillo
Denver,CO
Summary
I am a professional with great endeavor and ambition. I have adapted communication skills that are effective with people of different backgrounds and cultures. I work very well with others and I am open-minded. I am a positive person that is goal-oriented and have an excellent work ethic. I possess organization and analytical skills. I am also fluent in both English and Spanish.
Overview
4
4
years of professional experience
Work History
Associate Client Representative
Designs By Sundown
2022.10 - Current
- Managed & oversaw assigned crews (50+), and helped provide services on client’s properties
- Participated in the development of numerous training courses prior to the start of the season to improve final outcomes.
- Supported, mentored, and motivated the hourly work force.
- Resolved conflicts among employees in a- timely manner while ensuring compliance with company policies.
- Created training materials (videos & written documentation) , as an interpreter to ensure and improve the understanding of the training for our Spanish only speaking workers
- Managed & controlled co-workers’ book of clients (roughly 50+ clients per book), while they were absent from their job positions, and as a part of training preparation to obtain my own book of clients for the upcoming season.
- Maintained detailed records of client interactions, facilitating seamless handovers during employee transitions.
- Resolved customer service inquiries that required research and interactions with carriers, agents and vendors.
- Conducted regular check-ins with clients to ensure satisfaction and proactively address potential issues.
- Managed safety, quality, productivity, and delivered results.
- Developed strong relationships with clients by establishing trust and understanding their unique requirements.
- Performed dynamic activities throughout the year in a daily basis. (12hrs+),
- Documented data and completed accurate updates on records.
- Collaborated with the different departments within the company: Service department, Irrigation department, lighting department, and maintenance department.
Sales Representative
Charly Landscaping & Supplies LLC.
2020.02 - 2022.05
- Arranged & performed visits to potential clients where feedback and designs were provided as a part of the sales opportunity presented
- Scheduled projects as well as coordinated materials, subcontractors, personnel & equipment needed for each project
- Managed project completions at all stages with continuous visits to ensure proper development of the projects
- Managed projects and collaborated on digital designs presented to clients
- Created accurate estimates and invoices that were provided to clients, which were presented with detailed information concerning the project/ job going to take place
- Kept close contact with clients throughout the project completion to ensure customer satisfaction with the project
- Managed and helped coordinate production staff on projects and ensure all crew members were on the same page at all stages of a project
- Outdoors work experience includes: (irrigation system repairs & installation, stonework, natural sod & turf installation, snow removal, fencing installation, and machinery operator).
Education
Bachelor of General Business -
Eastern New Mexico University
Portales, NM12.2019
Associate of Applied in Science -
Coffeyville Community College
Coffeyville, KS05.2016
High School diploma in Science -
Unidad Educativa Colegio Maria De La Paz
La Victoria, VEN06.2009
Skills
- Bilingual: English - Spanish
- Problem Solving
- Verbal and written advanced communication skills
- Proactive
- Microsoft Office & iOS knowledge
- Machinery Operator (forklift & Bobcat)
- Task-Oriented
- Adapting team player
- Multitasking Abilities
- Customer Relations
- Public Speaking
- Cultural Awareness
Activities
Coffeyville Community college graduated 3.5 and above GPA, All-American Honorable mention of the year 2015, All-Conference second team of the year 2015, Student-Athlete during all Academic years 2015-2016 in Coffeyville Community College, Student-Athlete during all Academic year 2016-present Eastern New Mexico University
References
- Luis Lozoya, Director of Bar Operations (friend), luis.lozoyarodriguez@gmail.com, (505) 204-9214
- Oscar Villalobos, Production Manager, (505) 557-9529
- Jeanine Bailey, Former Client, Bradley.a.bailey.1@gmail.com, (720) 278-0936
- Sassi, Former Client, (310) 686-9937
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Associate Client Representative
Designs By Sundown
2022.10 - Current
Sales Representative
Charly Landscaping & Supplies LLC.
2020.02 - 2022.05
Bachelor of General Business -
Eastern New Mexico University
Associate of Applied in Science -
Coffeyville Community College
High School diploma in Science -
Unidad Educativa Colegio Maria De La Paz
Similar Profiles
Alec RobinsonAlec Robinson
Commercial Janitorial Cleaner at Sundown ServicesCommercial Janitorial Cleaner at Sundown Services
Jack AmaralJack Amaral
Lift Operator and Loss Prevention at Ski SundownLift Operator and Loss Prevention at Ski Sundown
Jerry SaenaJerry Saena
General Manager at Sundown EntertainmentGeneral Manager at Sundown Entertainment