Gabriel Twizerimana
Software Developer Freelancing
Denver,CO
Summary
Professional software developer with strong background in coding, debugging, and software design. Adept at collaborating within teams to deliver high-quality software solutions that meet evolving project needs. Skilled in various programming languages and frameworks, with focus on achieving impactful results and fostering reliable, adaptable work environment. Known for problem-solving abilities, effective communication, and results-driven approach to software development.
Overview
4
4
years of professional experience
3
3
Certification
Work History
NOC Engineer
Ericsson
09.2018 - 10.2022
- Improved network performance by monitoring, troubleshooting, and resolving complex technical issues.
- Updated internal customers regarding open tickets and status of resolutions.
- Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements.
- Conducted root cause analyses following incidents, implementing corrective actions to prevent recurrence and maintain service quality standards.
- Exceeded SLA standards for response times and problem resolution.
- Scheduled infrastructure upgrades and software update rollouts around high traffic times to maintain network availability.
- Facilitated knowledge sharing among team members through organized training sessions, fostering a supportive learning environment that promoted professional growth.
- Led preventive and corrective network and infrastructure maintenance requirements.
Education
Master of Science - Information Technology
University of Denver
Denver, CO06-2026
Bachelor of Science - Information Technology
Adventist University of Central Africa
Kigali, Rwanda09-2017
Skills
- Programming
- Object-oriented programming
- Mobile application development
- Front-end skills: HTML, CSS
- JUnit testing
- Java database connectivity
- SQL programming
- Database design
- Relational database management
- Database troubleshooting
- Database normalization
- Experience with firebase
- Experience with flutter
- Mobile UI and UX design
- Version control with Git
- Cross-platform app development
Certification
Complete Linux Training Course to Get Your Dream IT Job 2020
Udemy, Inc
Issued Jul 2020
Credential ID UC-315fe049-246f-4663-92c6-8b0e5af7a54d
Software, Programming and Database Basics
IBM
Issued Mar 2023
Credential ID 1689c1c859334126a09ddf42dbf6e9f9
AWS-DEVOPS-1: DevOps on AWS: Code, Build, and Test
Issued Mar 2023
Credential ID ae29b2f4041442dd9566f7397cd907ae
Languages
English
Full Professional
French
Professional Working
Timeline
NOC Engineer
Ericsson
09.2018 - 10.2022
Master of Science - Information Technology
University of Denver
Bachelor of Science - Information Technology
Adventist University of Central Africa
Similar Profiles
Daniel Gonzalez GuerraDaniel Gonzalez Guerra
Electronic Troubleshoot Technician at EricssonElectronic Troubleshoot Technician at Ericsson
Kothapatnam Kranthi KumarKothapatnam Kranthi Kumar
Senior Solution Integrator at EricssonSenior Solution Integrator at Ericsson
Mariana Georgiana BalutaMariana Georgiana Baluta
Management Team Assistant at EricssonManagement Team Assistant at Ericsson