Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GABRIEL VARELA

Hawaiian Gardens,CA

Summary

Dynamic and detail-oriented professional with excelling in customer service and data entry. Recognized for enhancing patient satisfaction through effective communication and efficient appointment coordination. Adept at problem-solving and managing high-volume inquiries, ensuring a welcoming environment and streamlined operations.

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist

White Memorial Hospital
01.2021 - 02.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Inventory Specialist

SUPPOSE U DRIVE
10.2018 - 05.2023
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to rentals and lease
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Yard responsibilities which included fleet relocation, fleet fueling and assistance in the repair shop.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.

Front Desk Receptionist

Tweedy Medical Group
02.2014 - 10.2017
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.

Education

Tracy High School
12222 Cuesta Dr. Cerritos, CA 90703

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Data entry
  • Problem-solving skills
  • Verbal and written communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

White Memorial Hospital
01.2021 - 02.2024

Inventory Specialist

SUPPOSE U DRIVE
10.2018 - 05.2023

Front Desk Receptionist

Tweedy Medical Group
02.2014 - 10.2017

Tracy High School

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