Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Gabriel Villarruel

Trenton,NJ

Summary

Motivated worker. Successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.

Overview

4
4
years of professional experience

Work History

Server Assistant

Echo and Rig
Henderson , NV
12.2023 - 02.2024
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Set up tables and chairs for parties and large groups.
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
  • Responded promptly to requests from servers or other staff members.
  • Organized menus, silverware, and condiments at each table prior to seating guests.
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.

Shift Leader

Raising Cane's Restaurants
Henderson , NV
10.2023 - 02.2024
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Host/Busser

Outback Steakhouse Las Vegas Strip
Las Vegas , NV
05.2023 - 12.2023
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.
  • Greeted guests upon arrival and provided them with menus.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.

Crew Leader

Mcdonalds Henderson- food service worker
Henderson , NV
12.2021 - 06.2023
  • Mentored newly hired crew members to prepare each for job roles.
  • Trained new hires on job duties, safety protocols, and company policies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Managed multiple employees in various job tasks throughout phases of project completion.
  • Organized crew placement per job function when assigning work.
  • Monitored task completion to meet company standards for performance.
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Established and maintained professional working relationships with employees.
  • Settled issues among crew members by addressing problems immediately and mediating disagreements.

Food Service Worker

Popeyes
Travis AFB , NV
10.2020 - 11.2021
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Served meals to customers in a friendly and courteous manner.
  • Operated cash register to process cash, check, and credit card transactions.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Performed variety of duties related to food service.
  • Cleaned kitchen areas, equipment and utensils.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.

Sales Representative

Exchange Travis AFB Travis AFB
Travis AFB , CA
09.2019 - 10.2020
  • Developed key customer relationships to increase sales.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Fostered relationships with customers to expand customer base and retain business.
  • Created successful strategies to develop and expand customer sales.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Generated new sales leads through cold calling and networking activities.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Maintained accurate records of all sales and prospecting activities.
  • Analyzed customer feedback to improve products and services.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.

Therapeutic Recreation Assistant

City of Henderson
Henderson , NV
06.2022 - 11.2022
  • Planned therapeutic and recreation activities aligned with abilities, interests and therapy objectives.
  • Provided feedback regarding effectiveness of interventions used with clients during these meetings.
  • Provided support to participants in recreational activities, such as sports, music, art, drama and outdoor activities.
  • Participated in team meetings with other healthcare providers to discuss client's progress towards goals set forth in treatment plan.
  • Adapted recreational materials and equipment according to individual's needs.
  • Facilitated and participated in fun and entertaining therapeutic activities for residents.
  • Participated in games and recreational activities, which encouraged patients and staff to join in.

Education

High School Diploma -

Vanden High School
06-2021

Associates -

Sacramento State University

Skills

  • Microsoft Word
  • Microsoft Excel
  • Customer Service
  • Order Management
  • Safe Food Handling
  • Basic Math
  • Willing to Learn
  • Price memorization
  • Sales expertise
  • Cash Handling
  • Flexible Schedule
  • POS System Operation

Languages

  • English, Proficient
  • Spanish, Advanced

Languages

Spanish
Limited

Timeline

Server Assistant

Echo and Rig
12.2023 - 02.2024

Shift Leader

Raising Cane's Restaurants
10.2023 - 02.2024

Host/Busser

Outback Steakhouse Las Vegas Strip
05.2023 - 12.2023

Therapeutic Recreation Assistant

City of Henderson
06.2022 - 11.2022

Crew Leader

Mcdonalds Henderson- food service worker
12.2021 - 06.2023

Food Service Worker

Popeyes
10.2020 - 11.2021

Sales Representative

Exchange Travis AFB Travis AFB
09.2019 - 10.2020

High School Diploma -

Vanden High School

Associates -

Sacramento State University
Gabriel Villarruel