Gabriel Villarruel
Trenton,NJ
Summary
Motivated worker. Successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Overview
4
4
years of professional experience
Work History
Server Assistant
Echo and Rig
Henderson , NV
12.2023 - 02.2024
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Set up tables and chairs for parties and large groups.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Responded promptly to requests from servers or other staff members.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
Shift Leader
Raising Cane's Restaurants
Henderson , NV
10.2023 - 02.2024
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Host/Busser
Outback Steakhouse Las Vegas Strip
Las Vegas , NV
05.2023 - 12.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Crew Leader
Mcdonalds Henderson- food service worker
Henderson , NV
12.2021 - 06.2023
- Mentored newly hired crew members to prepare each for job roles.
- Trained new hires on job duties, safety protocols, and company policies.
- Delegated daily tasks to team members to optimize group productivity.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Organized crew placement per job function when assigning work.
- Monitored task completion to meet company standards for performance.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Established and maintained professional working relationships with employees.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
Food Service Worker
Popeyes
Travis AFB , NV
10.2020 - 11.2021
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Sales Representative
Exchange Travis AFB Travis AFB
Travis AFB , CA
09.2019 - 10.2020
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Presented products and services to prospective and existing customers to meet client needs.
- Generated new sales leads through cold calling and networking activities.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Maintained accurate records of all sales and prospecting activities.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
Therapeutic Recreation Assistant
City of Henderson
Henderson , NV
06.2022 - 11.2022
- Planned therapeutic and recreation activities aligned with abilities, interests and therapy objectives.
- Provided feedback regarding effectiveness of interventions used with clients during these meetings.
- Provided support to participants in recreational activities, such as sports, music, art, drama and outdoor activities.
- Participated in team meetings with other healthcare providers to discuss client's progress towards goals set forth in treatment plan.
- Adapted recreational materials and equipment according to individual's needs.
- Facilitated and participated in fun and entertaining therapeutic activities for residents.
- Participated in games and recreational activities, which encouraged patients and staff to join in.
Education
High School Diploma -
Vanden High School
06-2021
Associates -
Sacramento State University
Skills
- Microsoft Word
- Microsoft Excel
- Customer Service
- Order Management
- Safe Food Handling
- Basic Math
- Willing to Learn
- Price memorization
- Sales expertise
- Cash Handling
- Flexible Schedule
- POS System Operation
Languages
- English, Proficient
- Spanish, Advanced
Languages
Spanish
Limited
Timeline
Server Assistant
Echo and Rig
12.2023 - 02.2024
Shift Leader
Raising Cane's Restaurants
10.2023 - 02.2024
Host/Busser
Outback Steakhouse Las Vegas Strip
05.2023 - 12.2023
Therapeutic Recreation Assistant
City of Henderson
06.2022 - 11.2022
Crew Leader
Mcdonalds Henderson- food service worker
12.2021 - 06.2023
Food Service Worker
Popeyes
10.2020 - 11.2021
Sales Representative
Exchange Travis AFB Travis AFB
09.2019 - 10.2020
High School Diploma -
Vanden High School
Associates -
Sacramento State University
Similar Profiles
Taylor BrownTaylor Brown
Accounts Payable Clerk/Receptionist/Assistant to Corporate Chef at Echo & Rig Steakhouse and ButchershopAccounts Payable Clerk/Receptionist/Assistant to Corporate Chef at Echo & Rig Steakhouse and Butchershop
Tyson CaitanoTyson Caitano
Food Runner at Echo & RigFood Runner at Echo & Rig
Bella PritchardBella Pritchard
Host / Busser / Barista at ECHO & RIG STEAKHOUSE AND COCKTAILSHost / Busser / Barista at ECHO & RIG STEAKHOUSE AND COCKTAILS