Gabriel Vrlenich

-Started CSA (Customer Service Associate) training in January 2024.

-Selling car wash memberships provided a foundation for a more substantial sales role.

-Sharpened my communication skills as well as teaching me negotiation skills while helping customers through the sales process.

-Practice with upselling and promoting add-on services enabled me to drive revenue growth and contribute to the business.

-Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.

-Became a manager in January of 2023 and worked under that role until my leaving in October.

-Learned the importance of efficiency, teamwork, and delivering exceptional customer service under pressure.

-Managing a team taught me effective leadership skills, the ability to motivate others, and the importance of fostering a positive work culture.

-Stepped up to fill managerial roles in absence of others.

-Maintained a clean and orderly store environment, contributing to an enjoyable shopping experience for customers.

-Assisted in staff training and development, improving overall team performance and customer service skills.

-Improved store efficiency by streamlining processes and implementing organizational systems.