GABRIEL WEBB
1235 EVERS A VE,IL
Summary
Adept at ensuring patient safety and confidentiality, I excelled in patient transport at OWL TRANSPORTATION, enhancing transport efficiency by integrating advanced route planning. My strong communication skills, honed across roles, fostered trust with patients and customers alike, achieving a significant reduction in customer complaints during my tenure at Amazon.
Overview
6
6
years of professional experience
Work History
Transportation Associate
OWL TRANSPORTATION
1701 S 1ST AVE MAYWOOD IL, 60153
08.2022 - 01.2025
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Delivery Courier
Amazon
3800 S FINLEY RD DOWNERS GROVE IL, 60515
05.2021 - 07.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Followed company policies and procedures during shift.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
- Built professional relationships with customers and business partners to establish trust and credibility.
Laundry Technician
Elmhurst Hospital
155 BRUSH HILL RD ELMHURST IL, 60126
06.2019 - 08.2021
- Implemented quality control measures for consistently clean and well-folded linens.
- Collaborated with team members to ensure smooth workflow and meet daily quotas.
- Trained new employees on proper laundry procedures, fostering a supportive work environment.
- Delivered superior customer service by responding to inquiries and complaints.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
Education
High School Diploma -
RIVERSIDE BROOKFIELD HIGH SCHOOL
160 RIDGEWOOD RD RIVERSIDE IL, 6054606-2014
Skills
- Incident reporting
- Environmental awareness
- Route planning
- Dispatching experience
- Patient safety
- Patient communication
- Patient confidentiality
- Problem resolution
- Patient transport
- Patient transportation
Timeline
Transportation Associate
OWL TRANSPORTATION
08.2022 - 01.2025
Delivery Courier
Amazon
05.2021 - 07.2022
Laundry Technician
Elmhurst Hospital
06.2019 - 08.2021
High School Diploma -
RIVERSIDE BROOKFIELD HIGH SCHOOL