GABRIEL WEBB
1235 EVERS A VE,IL
Summary
Adept at ensuring patient safety and confidentiality, I excelled in patient transport at OWL TRANSPORTATION, enhancing transport efficiency by integrating advanced route planning. My strong communication skills, honed across roles, fostered trust with patients and customers alike, achieving a significant reduction in customer complaints during my tenure at Amazon.
Overview
6
6
years of professional experience
Work History
Transportation Associate
OWL TRANSPORTATION
08.2022 - 01.2025
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Delivery Courier
Amazon
05.2021 - 07.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Followed company policies and procedures during shift.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
- Built professional relationships with customers and business partners to establish trust and credibility.
Laundry Technician
Elmhurst Hospital
06.2019 - 08.2021
- Implemented quality control measures for consistently clean and well-folded linens.
- Collaborated with team members to ensure smooth workflow and meet daily quotas.
- Trained new employees on proper laundry procedures, fostering a supportive work environment.
- Delivered superior customer service by responding to inquiries and complaints.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
Education
High School Diploma -
RIVERSIDE BROOKFIELD HIGH SCHOOL
160 RIDGEWOOD RD RIVERSIDE IL, 6054606-2014
Skills
- Incident reporting
- Environmental awareness
- Route planning
- Dispatching experience
- Patient safety
- Patient communication
- Patient confidentiality
- Problem resolution
- Patient transport
- Patient transportation
Timeline
Transportation Associate
OWL TRANSPORTATION
08.2022 - 01.2025
Delivery Courier
Amazon
05.2021 - 07.2022
Laundry Technician
Elmhurst Hospital
06.2019 - 08.2021
High School Diploma -
RIVERSIDE BROOKFIELD HIGH SCHOOL
Similar Profiles
Kenyatta BrackensKenyatta Brackens
Transportation Bus Driver at Owl Inc TransportationTransportation Bus Driver at Owl Inc Transportation
Sean BrownleeSean Brownlee
Event and Venue Management Staffing at Night Owl Conversions KSUEvent and Venue Management Staffing at Night Owl Conversions KSU
Mackenzie EverlyMackenzie Everly
Event Coordinator/Communications Manager at Owl Creek Country ClubEvent Coordinator/Communications Manager at Owl Creek Country Club