Summary
Overview
Work History
Education
Skills
Accomplishments
Publications
Additional Information
Timeline
GeneralManager

GABRIEL West

Ellicott City,MD

Summary

Objective: Obtain employment in a reputable company. Summary: I have over 14 years of Managerial experience. My most resent position was General Manager for Prospect Airport Services, BWI Branch - had overall responsibility for about 100 employees and the daily operations of both the Delta and United Airlines contracts. Prior to becoming a General Manager, I worked as a Training Manager - managed the Training Dept, trained the trainers, oversaw the training of over 650 employees in Philadelphia, including new hires and ensured every employee was in compliance, traveled and conducted training in other Prospect locations. I have also worked in the past as Logistics Manager, Ground Transportation Manager - involved with training, preparation and running of convoys in support of Military operations, MOD (Manager on Duty)- Cabin Service operations, Site/Station manager - managed the affairs of the station in support to military operations, FOB (Force Operation Base) Manager - managed all logistical support to military troops and operations.

Overview

20
20
years of professional experience

Work History

General Manager

Prospect Airport Services Inc, Prospect Airport Services Inc - BWI
12.2017 - 05.2018
  • Had overall responsibility for about 100 employees and the general operations of the Delta and United Airlines contracts providing cabin and wheelchair services to these airlines.
  • The Wheelchair service consisted of PSA, Skycap and Baggage services, while the cabin consisted of tidying the interior of the aircraft.
  • Others included preparation of payroll, interviewed, hired, mentored employees and disciplined as deemed necessary.
  • Enhanced company policies which brought some stability, positive changes and improvements of the employees and work environment.

Training Manager

Prospect Airport Services Inc
12.2014 - 11.2017
  • managed the Training Dept with overall responsibilities for both the Cabin Service and Wheelchair operations, trained the trainers, overseeing the training and compliance of over 650 employees in Philadelphia, including new hires.
  • Traveled to various Prospect stations to conduct and assist with training.
  • Ensured all American airlines and Prospect initial and recurrent training requirements were meant and completed within schedule time frame.
  • The continuous and vigorous oversight of the compliance and training resulted into Prospect meeting airlines "Goals" in both the Cabin Service and Wheelchair Departments.

MOD, Manager

Prospect Airport Services Inc
01.2014 - 12.2014
  • As MOD, responsible for the entire PHL Domestic PM Cabin Service operations with a workforce comprised of a shift manager, 2 supervisors and 24 agents daily.
  • Managed the shift activities and the servicing 75 to 90 aircrafts within 8 hours period and sometimes exceeded due to weather,etc.
  • Ensured proper staffing daily, scheduling of employees and aircrafts for a productive results, performed audits on the quality of cleans completed, usage of rightful cleaning products in accordance with aircraft appearance and general safety compliance.
  • Also carried out training with employees on the proper performance of cabin cleaning procedures which resulted to significant improvements to the quality of the cleans and aircraft and also great audits scores.

Logistics Manager

PAE Government Services Inc, DRC - UN MONUSCO Mission
03.2013 - 03.2014

Safety Manager

09.2012 - 02.2013
  • Managed the "Safety" of the entire PHL operations including employees and equipment.
  • Ensured and enforced safety compliances by the employees.
  • Introduced programs and awareness which contributed to drastic reduction in OJIs (On the Job Injuries).
  • Continuously educated the workforce on the importance of safety and how to be safe performing their daily tasks.

Shift Manager/Trainer

02.2012 - 09.2012
  • Managed and oversaw shift activities/cabin service (cleaning) of 75 to 80 aircrafts daily for US Airways at the Philadelphia Int'l Airport.
  • Ensured adequate staffing daily, scheduling of employees and aircrafts for a productive results, performed audits on the quality of cleans, proper products usage and general safety.
  • Trained employees on High Lift truck operation, aircraft door opening and aircraft appearance.
  • Prioritized safety of employees and their compliance.

Training Assistant

07.2011 - 02.2012
  • A Certified Train the Trainer on Aircraft Appearance and general compliance.
  • Trained employees on company policies, aircraft appearance and how to perform various types of cleans (BOW)including security searches, monitor and challenge, high lift truck operation, monitor and challenge (procedures for opening and closing aircraft doors) to avoid deploying of emergency slides which is costly to the airlines and Prospect and general safety procedures.
  • Performed field audits on high lift trucks operation, aircraft door opening and closing, aircraft Appearance- cabin cleaning and general safety compliance.

Site Manager, Transportation Manager, Transportation Manager

PAE, A Lockheed Martin Company
07.1996 - 08.2010
  • (OFR 1, 2 & 3) - Nigeria & Ghana (August 2000 - February 2002) As Site Manager, facilitated repacking and handing over of logistical items being donated to the Nigerian Army by the U.S.
  • Government after bombings at the Ikeja Army Barracks.
  • Managed and oversaw logistical support to U.S.
  • troops in Phase III of Operation Focus Relief in Kachia, Nigeria.
  • Established a tented camp for 20 U.S.
  • Special Forces soldiers and 30 Nigerian soldiers and provided electricity, water, meals, and a healthy environment.
  • As, , supervised all transportation affairs for PAE Government Services Incorporated, Sokoto Branch and later the entire Nigeria OFR mission.
  • Also assisted in the management of other logistical affairs in Phase I of Operation Focus Relief to support U.S Troops in Sokoto, B-Kebbie, Kwara and Sertie-Nigeria for the training of Nigerian troops, likewise Bundasi-Ghana for the training of Ghanian troops.
  • Organized and oversee the operations of vehicles in order to get troops, equipment etc to the right place at the right time, led convoys to different training sites, etc.
  • Scheduled vehicles and drivers to facilitate the timely offloading of US Air Force aircrafts (C-5, C-141 & C-17).

Lead Trainer - Ethiopia

06.2010 - 08.2010
  • Prepared POIs (Program Of Instructions) and Training Schedules for seven (7) different types of vehicles and MHE (Mechanical Heavy Equipment) used for the MRL (Multi Roll Logistics) training for personnel of the Ethiopian Military Peace Keeping Troops as part of the preparation process for deployment to Darfur, Sudan.
  • Conducted and trained troops on the following vehicles (Toyota Land Cruiser, US Military Troop Carrier and Palletized Heavy Duty Trucks - M900 Series.
  • Also supervised training on other vehicles and MHE (Forklift, Container haulers).
  • Training comprised and/or included operations of the vehicles in all terrains and weather, 1st and 2nd Echelon training.
  • (Example; inspections of vehicles, operator type maintenance, minor repairs and replacement of parts including light bulbs, fan belts, brake pads, etc).
  • Sixty -Four (64) Ethiopian Military Operators from the Ethiopian Peace Keeping MRL Battalion to the UN Peace Keeping Mission to Darfur successfully completed and graduated the courses.

Motor Transportation Manager

04.2007 - 06.2010
  • Conducts both light and heavy duty drivers training courses for PAE Logistics and Logistical Training Depot in Sierra Leone.
  • Training entails train the trainer driving courses on various types vehicles (Toyota Land Cruiser 4WD, DAF, US spec Military M900 Trucks, Wrecker/Recovery Vehicle Operations, Forklifts, etc and equipment including good driving ethics, off road terrain driving, and most importantly, safe driving and equipment operation for West African troops and civilians.
  • Managed, supervised, and oversaw a total fleet of 301 vehicles (Light and Heavy) and Mechanical Heavy Equipment (MHE) in support of the Economic Community of West African States (ECOWAS) Logistics and Logistical Training Depot in Freetown, Sierra Leone.
  • Ensured that personnel and equipment get to the right location in a safe, secure, and timely manner.
  • Organized, planned, and executed road convoys with the appropriate safety measures in place to Liberia and other parts of Sierra Leone and West Africa as required.
  • Scheduled and ensured vehicles underwent the Quarterly Preventive Maintenance Checks and Service (PMCS) making them mission ready at all times.
  • Monitored PMCS closely to ensure adequate and required maintenance is completed.
  • Controlled and monitored daily vehicle fuel consumption to prevent fuel theft and fraud saving thousands of dollars monthly.
  • Managed a workforce (Drivers and Mechanics) and conducted training to these personnel on usage of tools, safety procedures, and revised/modified PMCS procedures.
  • Managed and successfully completed the refurbishment of 40 depot vehicles (20xToyota D/Cabin Hilux and 20xMercedez 5- ton trucks) used in support of the Sierra Leone Presidential and General Elections in July- August 2007.
  • The process was completed in 60 working days.
  • 28 Sierra Leone Army troops have benefited and are now driving for the RSLAF (Republic of Sierra Leone Armed Forces).
  • Also conducted and successfully completed advance driving Training for Toyota Land Cruisers, DAF 1600 (5 ton), M900 Tankers, Fork Lift and Wrecker to 29 RSLAF troops deployed to Darfur, Sudan on UN peace mission and another 10 RSLAF troops benefited from the train the trainer courses stated herein and are currently training other troops of the RSLAF in Sierra Leone for international missions.
  • In April of 2008, headed the PAE Team to Dakar-Senegal on assessment for the AFRICAP TCC Contract from US- DoS (Department of State), assessment was successful.
  • Contract was awarded to PAE at the end of the assessment report.

Ground Transportation Manager

Darfur, Sudan
12.2005 - 03.2007
  • Managed and oversee a total fleet of 248 Vehicles (Light and Heavy) and MHE including their movement, distribution, status, and the necessary required maintenance in Darfur where PAE provided logistical support to the African Mission in Sudan (AMIS).
  • Ensured that personnel and equipment arrived at the right location in safely, securely, and timely.
  • Organized, planned, and executed weekly road convoys with the appropriate safety measures to 36 PAE camps in Darfur.
  • Managed a workforce of 57 personnel, including 56 local nationals.
  • Aggressively monitored vehicle usage and vehicle fuel consumption daily to prevent any losses and discrepancies that might arise during operations.
  • Revised and introduced procedures for the smooth running of the Transportation Section.

Site Manager

Darfur, Sudan
06.2004 - 12.2005
  • Managed the affairs of an extended camp for AMIS in Tine, West Darfur, which was constructed by PAE.
  • Affairs included support to 175 African Union troops/personnel (MILOBS, Protection Force, and CIVPOL) and a PAE workforce of 25 personnel.
  • Ensured around-the-clock availability of electricity, water, healthy environment, healthy food, maintenance, and repair of 30+ vehicles and 2X500kva generators.
  • Also managed and supervised construction of other tented camps in other areas of Darfur.
  • Accountable for 10,000 gallons of diesel on a monthly basis and a monthly $8,000 petty cash advance for the up keep of the camp and payment of salaries to local employees.
  • Aggressively monitored consumption of diesel by all equipment to ensure a theft-free operation saving thousands of dollars monthly.

Transportation/ Movcon Supervisor

04.2002 - 06.2004
  • Conducted driver training and trained Joint Military Commission (JMC) personnel on good driving ethics, off road and desert terrain driving, and safety procedures.
  • Supervised the movement, distribution, status, and necessary required maintenance for a fleet of 44 vehicles and MHE in the Nuba Mountain region of Sudan where PAE provided logistical support to the JMC.
  • This mission was comprised of 10 countries monitoring the ceasefire agreement between the SPLA and Government of Sudan in the Nuba Mountain region.
  • Countries included: US, Britain, France, Italy, Norway, Netherlands, Denmark, Switzerland, Sweden, and Sudan, the host country.
  • Supervised and processed passengers and cargoes on 2x fixed wing aircraft (AN-26 and AN-28) and 2X helicopters for the entire mission within the Nuba Mountains 3 particular and Sudan in general.

Transportation/Air Operations Supervisor

10.2003 - 11.2003
  • Supervised and oversee a total fleet of 72 vehicles (Light & Heavy) to include their movement, distribution, status and the necessary require maintenance in Liberia where logistical support was provided to the ECOWAS Mission in Liberia (ECOMIL) by PAE.
  • Drastically monitored vehicles fuel consumption, saving PAE thousands of dollars.
  • Planned and led convoys to different locations in Liberia in support of the Mission.
  • Coordinated all air operations as necessary.
  • Processed manifest for passengers and cargoes on 2 X MI8 Helicopters.
  • Implemented proper safety procedures.
  • Forward Operations Base(FOB) Supervisor - Liberia (September - October 2003) Responsible and supervised the deployment of 550 ECOMIL Troops comprising of three different contingents from Benin, Togo and Nigeria to Grand Bassa County (South) of Liberia.
  • Supervised all logistical support to these troops from PAE Government Services Inc.
  • These support included transportation (vehicles), water re-supply, power generation, food re-supply, maintenance of all PAE/USG (United States Government) equipment deployed with the troops, communications, ensured healthy environment and others.

Airfield Operations Assistant Supervisor

07.2003 - 09.2003
  • Received 2-3 (Ilyshiun) IL-76 aircrafts with ECOMIL troops and their equipment and headed their deployment to different parts of Monrovia from the Robert International Airport (RIA).
  • A total of 3,500 troops.
  • Received & handled hundreds of thousands of US dollars worth of equipment for PAE Government Services Inc.
  • in support of ECOMIL mission in Liberia.
  • The equipment included heavy duty and light duty vehicles, food items, water, generators and other assorted equipment necessary.

Transportation Supervisor, Asst. Chief of Operations & PACFAT MANAGER

07.1998 - 08.2000
  • Organized and oversee the operations and movement of 76 heavy duty trucks and a workforce of 110 local personnel in support of Economic Community of West African States Monitoring Group (ECOMOG).
  • Orchestrated deployment and re-deployment of more than 5,000 ECOMOG troops and their equipment to different locations within Sierra Leone.
  • Disbursed and maintained accountability of more than $10,000 monthly for per diem and out of town allowances.
  • Aggressively monitored vehicle fuel consumption, ultimately saving thousands of dollars monthly in fraud, waste, and abuse.
  • Managed and coordinated the movement of three helicopters (2 x MI8 & 1 x MI26) in support of the Economic Community of West African States Monitoring Observer Group (ECOMOG) in the peace keeping mission in Sierra Leone.
  • Processed and ensured airlifting of passengers and cargoes, within and out of Sierra Leone, supervised a workforce of 21 Local Personnel and 3 Air Terminals located within Sierra Leone (namely: Bo, Lungi & Kenema).
  • 4 Oversaw ten (10) supervisors and about 620 local personnel in various sections.
  • Ensured that all daily requests for logistics from ECOMOG HQ for their operations in Sierra Leone were completed as needed with the support of the sections concerned.

Transportation Foreman

05.1998 - 07.1998
  • Organized and introduced policies and procedures that benefited the transportation section in Freetown, ensured trucks were dispatched to ECOMOG on a timely basis for their daily operations.
  • Implemented a driving team safety program for safety awareness accumulated an average of 100,000 accident free miles per month.
  • Drastically monitored vehicles' mileages driven, this enabling the proper accountability of fuel consumption, preventing fuel theft, fraud and abuse.

Logistics Manager

Prospect Airport Services Inc
  • for PAE in the DRC (Democratic Republic of Congo) where PAE provides Air Field Operations to the United Nations Mission in that Country.
  • Efficiently managed all logistical functions and logistics in support of 9 PAE Stations in the DRC.
  • Tracking and receiving of international shipments of Vehicles, Tools and other Materials into the DRC, maintained a data base of both PAE owned and UN assigned equipment and vehicles, planned well in advance distributions of logistical items to the stations by means of land, water and air and ensured they arrived in a timely manner to avoid lapses in the operations.
  • Initiated programs and policies that improved daily operations, monthly resupplies to the stations and help save PAE hundreds of thousands of dollars.
  • 20 June 2011 - 25 Feb 2013.

Education

Diploma - undefined

AME ZION UNIVERSITY COLLEGE
1995

Graduate - undefined

William V.S. Tubman High School
July 1993

Certificate from the WEST AFRICAN EXAMINATION COUNCIL (WAEC). - undefined

Skills

I have over 14 years of Managerial experience My most resent position was General Manager for
Prospect Airport Services, BWI Branch – had overall responsibility for about 100 employees and the
daily operations of both the Delta and United Airlines contracts Prior to becoming a General
Manager, I worked as a Training Manager - managed the Training Dept, trained the trainers, oversaw
the training of over 650 employees in Philadelphia, including new hires and ensured every employee
was in compliance, traveled and conducted training in other Prospect locations I have also worked
in the past as Logistics Manager, Ground Transportation Manager - involved with training, preparation
and running of convoys in support of Military operations, MOD (Manager on Duty)- Cabin Service
operations, Site/Station manager - managed the affairs of the station in support to military
operations, FOB (Force Operation Base) Manager - managed all logistical support to military troops
and operations

I have over 14 years of Managerial experience My most resent position was General Manager for
Prospect Airport Services, BWI Branch – had overall responsibility for about 100 employees and the
daily operations of both the Delta and United Airlines contracts Prior to becoming a General
Manager, I worked as a Training Manager - managed the Training Dept, trained the trainers, oversaw
the training of over 650 employees in Philadelphia, including new hires and ensured every employee
was in compliance, traveled and conducted training in other Prospect locations I have also worked
in the past as Logistics Manager, Ground Transportation Manager - involved with training, preparation
and running of convoys in support of Military operations, MOD (Manager on Duty)- Cabin Service
operations, Site/Station manager - managed the affairs of the station in support to military
operations, FOB (Force Operation Base) Manager - managed all logistical support to military troops
and operations

Accomplishments

  • US 3d Special Forces Group (1st Special Forces) Nigeria.
  • Certificate of Appreciation for Outstanding Support, May 29-Aug 3, 2001.
  • Operation Focus Relief II, US 3d Special Forces Group (Airborne) Ghana.
  • Service Medal and Certificate for Qualified Service Support from The Joint Military Commission (JMC) Monitoring The Ceasefire in the Nuba Mountains of Sudan, 15 December 2002.
  • AFRICAP TCC and Ethiopia Equipment Contracts - April 2008.
  • Certificates of Completion for Certified Trainer the Trainer (Instructor Qualification) from US Airways, American Airlines for Aircraft Appearance, Security Search, Learning Hub Data Entry, Passenger Service Training Certificates received from training centers in Charlotte, North Carolina and Dallas, Texas Certificates of Completion for Certified Trainer the Trainer (Instructor Qualification) from Prospect Airport Services Inc.
  • Certificates awarded in Chicago, Illinois Interest: Computers, working and socializing with others.
  • Significant Accomplishments: As a result of our light and heavy duty vehicle training program at the Sierra Leone Logistical Training Depot, 57 Republic of Sierra Leone Armed Forces troops have benefited from this training and are currently driving for the Sierra Leonean Armed Forces.
  • Trained other personnel over the years and now working in reputable organizations including UN, PAE and other private companies around the world.
  • 5.

Publications

Certificate of Achievement for Exemplary Performance of Duty in Support of Joint Task Force Liberia, July 12- November 12, 2003. Certificate of Completion Orientation of PAE Professionals "PAE Culture of Excellence" December 3rd 2005. Certificate of Appreciation from John Moore, President of PAE Inc. for Outstanding Performance on the Capture of

Additional Information

  • Achievements: , Certificate of Appreciation for Support & Friendship, Sept- Dec. 2000. Operation Focus Relief-I

Timeline

General Manager

Prospect Airport Services Inc, Prospect Airport Services Inc - BWI
12.2017 - 05.2018

Training Manager

Prospect Airport Services Inc
12.2014 - 11.2017

MOD, Manager

Prospect Airport Services Inc
01.2014 - 12.2014

Logistics Manager

PAE Government Services Inc, DRC - UN MONUSCO Mission
03.2013 - 03.2014

Safety Manager

09.2012 - 02.2013

Shift Manager/Trainer

02.2012 - 09.2012

Training Assistant

07.2011 - 02.2012

Lead Trainer - Ethiopia

06.2010 - 08.2010

Motor Transportation Manager

04.2007 - 06.2010

Ground Transportation Manager

12.2005 - 03.2007

Site Manager

06.2004 - 12.2005

Transportation/Air Operations Supervisor

10.2003 - 11.2003

Airfield Operations Assistant Supervisor

07.2003 - 09.2003

Transportation/ Movcon Supervisor

04.2002 - 06.2004

Transportation Supervisor, Asst. Chief of Operations & PACFAT MANAGER

07.1998 - 08.2000

Transportation Foreman

05.1998 - 07.1998

Site Manager, Transportation Manager, Transportation Manager

PAE, A Lockheed Martin Company
07.1996 - 08.2010

Logistics Manager

Prospect Airport Services Inc

Diploma - undefined

AME ZION UNIVERSITY COLLEGE

Graduate - undefined

William V.S. Tubman High School

Certificate from the WEST AFRICAN EXAMINATION COUNCIL (WAEC). - undefined

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