Ethical Auto Claims Adjuster with excellent customer service skills to take on multiple cases while meeting strict deadlines. Adept at determining the level of loss for auto claims cases and deciding on a fair compensation for clients with help from my automotive technician brackground. Strong organizational and communication traits.
Overview
3
3
years of professional experience
Work History
Auto Claims Adjuster
American Auto Shield
09.2022 - Current
Issued payouts to claimants.
Documented all findings in concise reports.
Examined photographs and surveillance and any other documents relating to claims.
Negotiated with claimants to settle claims.
Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
Successfully negotiated settlements with claimants and insurers.
Evaluated and investigated over 25-30+ auto claims in everyday and decided whether insurer should pay claim.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Automotive Technician
Ferman Chevy Dealership Of Brandon
01.2022 - 08.2022
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Automotive Service Technician
Goodyear
03.2021 - 01.2022
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Changed, rotated, and balanced tires on different types of vehicles.
Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
Education
High School Diploma -
Crestview High School
Crestview, FL
05.2018
Skills
Risk Assessment
Insurance Regulations Knowledge
Bookkeeping
Policy Interpretation
Damage Assessment
Claims Handling
Claims Process Explanation
Repair Cost Estimation
Documentation Management
Timeline
Auto Claims Adjuster
American Auto Shield
09.2022 - Current
Automotive Technician
Ferman Chevy Dealership Of Brandon
01.2022 - 08.2022
Automotive Service Technician
Goodyear
03.2021 - 01.2022
High School Diploma -
Crestview High School
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