Experienced with leading detailed projects and ensuring precision in execution. Utilizes strong technical drawing skills to enhance project outcomes. Track record of effective team leadership and delivering high-quality results.
Overview
11
11
years of professional experience
Work History
Lead Detailer
Stew Hansen Buick & GMC
05.2024 - Current
Led detailing operations, ensuring adherence to quality standards and project specifications.
Trained and mentored junior detailers, enhancing team skills and performance.
Streamlined workflow processes, improving efficiency in project turnaround times.
Implemented quality control measures, reducing errors and increasing client satisfaction.
Led efforts to standardize company-wide detailing procedures, resulting in increased efficiency and reduced errors.
Sales Associate
Stew Hansen Buick & GMC
04.2023 - 05.2024
Delivered exceptional customer service, enhancing client satisfaction and loyalty.
Assisted in inventory management, ensuring optimal stock levels and organization.
Collaborated with team members to achieve sales targets and enhance store performance.
Built relationships with customers to encourage repeat business.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Low Voltage Technician
A+ Communications & Security
08.2021 - 03.2023
Installed and maintained low voltage systems, including security alarms and access control systems.
Conducted troubleshooting and repairs on various low voltage equipment to ensure optimal performance.
Collaborated with project managers to assess installation requirements and develop efficient workflows.
Led site assessments to determine technical specifications for new installations or upgrades of existing systems.
Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
Driver
FedEx Ground
07.2020 - 08.2021
Operated delivery vehicles safely, adhering to all traffic regulations and company policies.
Managed timely deliveries, optimizing routes for efficiency and customer satisfaction.
Trained new drivers on operational procedures and best practices for safety and efficiency.
Provided exceptional customer service during deliveries, addressing concerns promptly and professionally.
Drove safely in various weather and road conditions to avoid accidents.
Administrative Specialist
U.S. Marine Corps
06.2015 - 07.2019
Performed clerical and administrative duties and processes specific to Marine Corps.
Updated and maintained Marine's personal information & pay using manual and automated information systems.
Managed administrative functions, including scheduling and correspondence, to support operational efficiency.
Oversaw logistics for events and meetings, ensuring seamless execution and resource allocation.
Mentored junior staff on best practices in documentation and record-keeping, fostering professional growth.
Delivery Driver
New Century FS
02.2015 - 05.2015
Maintained accurate delivery logs and records to ensure compliance with company policies.
Delivered products efficiently, ensuring timely arrival at customer locations.
Inspected vehicles and equipment regularly to ensure safety and operational efficiency.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Farm Hand
Conover Auction
09.2014 - 02.2015
Assisted in livestock care, including feeding, grooming, and monitoring health standards.
Operated and maintained farm machinery to ensure efficient agricultural processes.
Trained new staff on safety protocols and operational procedures for farm activities.
Monitored inventory levels of feed and supplies, facilitating timely replenishment orders.
Education
High school or equivalent -
Baxter Community School
Baxter, IA
05.2015
Skills
Experienced in delivering training programs
Proficient in Microsoft Office
Proficient in Outlook
Payroll administration
Accurate data entry
Proficient in scheduling
Office administration expertise
Hardware installation
Technical support
Software configuration
Network troubleshooting
AV equipment management
Troubleshooting and Diagnostics
Timeline
Lead Detailer
Stew Hansen Buick & GMC
05.2024 - Current
Sales Associate
Stew Hansen Buick & GMC
04.2023 - 05.2024
Low Voltage Technician
A+ Communications & Security
08.2021 - 03.2023
Driver
FedEx Ground
07.2020 - 08.2021
Administrative Specialist
U.S. Marine Corps
06.2015 - 07.2019
Delivery Driver
New Century FS
02.2015 - 05.2015
Farm Hand
Conover Auction
09.2014 - 02.2015
High school or equivalent -
Baxter Community School
Military Service
Branch: United States Marine Corps
Rank: Corporal
Broad spectrum of security and administrative functions, including high security clearance.
Direct and effective communication skills, including handling communication breakdowns.
Learned to improvise, adapt and overcome in daily tasks and calmly adjust and implement a plan in unforeseen circumstances.
Teamwork was a foundation of my training and every day work and training.
Expert marksmanship
Member of Marine Honor Guard in over 200 funerals for fellow Marines
Completed Marine Corps Security Augmentation Force Course