Gabriela Aguilar
Humble
Summary
Experienced in customer service, I bring exceptional communication and interpersonal skills to effectively connect with and understand others. Demonstrating my ability to adapt quickly, I successfully transitioned into a dental assistant role. My progression from a receptionist position at a dental office showcases my proven track record as a quick learner.
Overview
12
12
years of professional experience
Work History
Dental Assistant/ Dental Receptionist
Ideal Dental
09.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed appointment confirmations, scheduling, and cancellations.
- Processed payments via credit cards, debit, and care credit.
- Reviewed and confirmed policy coverage.
Dental Assistant
Brident Dental & Orthodontics
01.2022 - 09.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Dental Assistant
Roosevelt Family Dental
09.2021 - 01.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed dental x-rays on all patients.
Guest Service Associate
European Wax Center
01.2021 - 09.2021
- Welcomed guests by providing the first interaction.
- Welcome clients warmly, efficiently complete their check-in process, and gather required details for their visit.
- Handled guest checkouts and scheduled future appointments.
- Coordinated the confirmation, cancellation, and rescheduling of appointments during business hours.
- Facilitated sales processes for various products and service packages.
Personal Assistant to the Owner
Juan Aguilar Painting and Remodeling
01.2013 - 12.2020
- Oversaw operations of a family-run business.
- Managed client support via phone calls and texts.
- Estimated costs based on labor and materials required.
- Processed check deposits, invoice typings, and receipt preparations.
Office Secretary
Decorus Events
01.2020 - 06.2020
- Provide customer service by answering phone calls, making reservations for the Margarita machines, take payments on quickbooks.
- Other clerical work such as keeping excel updated. Filing, organizing, cleaning the office, and from time to time posting on social media.
Office Secretary
Perez Insurance Agency
01.2019 - 12.2019
- Provided customer service by answering phone calls, taking payments, depositing checks, interpreting when needed, formatting letters, and addressing needs.
- Executed filing, printing, and faxing tasks.
Hostess/ Phone Operator/ Birthday Guide
Downtown Aquarium
01.2018 - 12.2019
- Guided visitors to their tables while explaining aquarium features.
- Led children's birthday parties by conducting guided tours. Assisted parents when needed.
- As a phone operator I was able to provide customer service by answering the phone. I would transfer calls, perform organizational task, make reservations, kofax paperwork, and assist with other office duties.
Education
Palo Alto College
05.2021
Houston Community College
01.2018
University of Houston
01.2014
Skills
- Organization
- Listening
- Time management
- Adaptability
- Communication
- Critical thinking
- Strong work ethic
- Problem solving
- Creativity
- Marketing
Languages
Spanish
Native or Bilingual
Timeline
Dental Assistant/ Dental Receptionist
Ideal Dental
09.2022 - Current
Dental Assistant
Brident Dental & Orthodontics
01.2022 - 09.2022
Dental Assistant
Roosevelt Family Dental
09.2021 - 01.2022
Guest Service Associate
European Wax Center
01.2021 - 09.2021
Office Secretary
Decorus Events
01.2020 - 06.2020
Office Secretary
Perez Insurance Agency
01.2019 - 12.2019
Hostess/ Phone Operator/ Birthday Guide
Downtown Aquarium
01.2018 - 12.2019
Personal Assistant to the Owner
Juan Aguilar Painting and Remodeling
01.2013 - 12.2020
Palo Alto College
Houston Community College
University of Houston
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