Gabriela Alvarez
Woodbridge,VA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Associate
World Gym
Woodbridge, VA
12.2018 - 03.2020
- Greeted and provided detailed information on amenities and policies
- Managed financial transactions including collecting deposits, fees, and payments from clients as well as processing invoices and change accurately
- Assisted customers in signing up for gym memberships and guided membership options and benefits
- Scheduled appointments for fitness consultation and classes
- Maintained a highly organized front desk area, ensuring all documents and supplies were easily accessible
Front Desk Receptionist/Medical Assistant
Emergeny USA Doctors office
Manassas, VA
09.2015 - 12.2016
- Took and recorded vital signs, such as blood pressure, heart rate, and temperature
- Assisted doctors during patient examinations by preparing the exam room and assisting with procedures
- Conducted basic diagnostic tests including EKGs and phlebotomy
- Contacted patients for test results.
- Managed front desk operations including answering calls, filing, and scheduling appointments.
Administrative Assistant
Blanca's Cleaning Company
Woodbridge, VA
07.2014 - 08.2015
- Managed front desk operations, answering calls, greeting clients and handling inquiries
- Scheduled and coordinated cleaning appointments and staff assignments
- Processed client payments and transactions
- Maintained client and staff records, ensuring accuracy and confidentiality
- Ordered and maintained office supplies to support daily operations
Team Member
Chipotle
Woodbridge, VA
08.2012 - 04.2014
- Managed daily cash transactions and balanced the register
- Opened and closed the store, ensuring all procedures were followed
- Served food on the line, maintaining high standards of food safety and customer service
- Worked closely with team members to maintain a smooth and efficient workflow, contributing to a cooperative and positive environment
Education
Bachelor of Science - Criminology
George Mason University
Fairfax, VA12.2023
Associates of Science - General Studies
Northern Virginia Community College
Woodbridge, VA08.2021
Skills
- Language: Fluent in English & Spanish
- Customer Service
- Time management
- Office Administration
- Organizational skills
- Cash handling accuracy
- Strong written and verbal communication skills
- Microsoft Office (Excel, Word, PowerPoint)
- Over 5 years of experience in customer service and hospitality
Certification
- Introduction to Cybersecurity
- Certified Medical Assistant
Timeline
Front Desk Associate
World Gym
12.2018 - 03.2020
Front Desk Receptionist/Medical Assistant
Emergeny USA Doctors office
09.2015 - 12.2016
Administrative Assistant
Blanca's Cleaning Company
07.2014 - 08.2015
Team Member
Chipotle
08.2012 - 04.2014
Bachelor of Science - Criminology
George Mason University
Associates of Science - General Studies
Northern Virginia Community College