Pharmacy Clinical Coordinator- Medicaid
Centene Pharmacy
02.2020 - Current
- Enhanced data collection accuracy through system structuring for desktop spreadsheets.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Resolved routine and complex issues by performing detailed research.
- Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
- Resolved Pharmacy claims issues quickly through meticulous research, problem solving and data.
- Provided quick turnaround time when customers called with questions.
- Maintained pleasant and cordial attitude at all times, even when issues arose.
- Enhanced data collection precision by meticulously documenting client account details.
- Participated in ongoing professional development to increase product knowledge.
- Executed complex Excel projects for Medicaid implementations.
- Handled communications and projects related to Medicaid from pharmacists proficiently.
- Excel proficient
- Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Collaborated with cross-functional teams for seamless integration of diverse systems.
- Implemented rigorous quality assurance protocols to minimize errors and ensure optimal program functionality.
- Liaised between technical teams and business stakeholders to ensure alignment of requirements with developed solutions.
- Consistently met project deadlines by effectively prioritizing tasks and managing time efficiently.
