Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Angelova

Henderson,NV

Summary

Highly accomplished Client Advisor with a proven track record of exceeding sales targets and delivering exceptional customer experiences in luxury retail. Adept at building and nurturing strong client relationships, leveraging deep product knowledge, and providing personalized service to drive customer loyalty and repeat business. Skilled in adapting to client needs, handling objections with ease, and collaborating with management to enhance boutique operations. Passionate about creating memorable shopping experiences and contributing to the overall success of the team.

Overview

5
5
years of professional experience

Work History

Client Advisor

Prada
05.2022 - Current
  • Providing outstanding customer service throughout the entire client journey
  • Consistently exceeding monthly sales targets and KPI requirements
  • Generated 1 million dollars in sales volume within the initial 5 months of employment
  • Cultivating client relationships and achieving 50% appointment business
  • Supporting after-sales needs, ensuring exceptional experiences aligned with the company's standards
  • Complying with operational policies and procedures
  • Assisting with special events such as pre-orders, fashion show previews, and VIC exclusive activations
  • Demonstrating adaptability by quickly learning new systems, tools, or products as necessary for the job.
  • Traveling to other stores to assist with high-volume events.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.

Sales Associate

Greystar-Elysian at Hughes Center
01.2021 - 05.2022
  • Providing exceptional customer service
  • Greeting, touring, and assisting prospects
  • Generating leases and additional documentation
  • Coordinating inspections with vendors and staff
  • Preparing various daily and monthly reports.

Hostess

Sinatra, Wynn & Encore
02.2020 - 05.2021
  • Greeting and checking in guests
  • Seating guests and assisting them with any special requests
  • Answering phone calls, emails, and taking 'to go orders'
  • Providing exceptional 5-star dining service
  • Promoting and selling the menu.

Lead Hostess

Estiatorio Milos, The Cosmopolitan
03.2019 - 01.2020
  • Greeting and collecting information from guests
  • Managing seating guests, turning tables on Guest Bridge and Seven Rooms
  • Answering phone calls, emails, and taking 'to go orders'
  • Assisting with private events and buy-outs
  • Organizing floor plans and side work for FOH employees.

Education

Bachelor of Science - Hospitality Administration And Management

College of Southern Nevada
Las Vegas, NV
01.2026

HS Diploma -

Green Valley High School

Skills

  • Proficient with Microsoft Office, SAP, XStore, and CRM platforms
  • Advanced computer and social media skills
  • Self-motivated and driven personality
  • Exceptional in establishing strong customer relationships and cultivating loyalty
  • Strong skills in interpretation of customers and discovering their wants and needs
  • Excellent in dealing with high volume of customers in an extensive period of time

Languages

English
Native or Bilingual
Bulgarian
Native or Bilingual
Russian
Limited Working

Timeline

Client Advisor

Prada
05.2022 - Current

Sales Associate

Greystar-Elysian at Hughes Center
01.2021 - 05.2022

Hostess

Sinatra, Wynn & Encore
02.2020 - 05.2021

Lead Hostess

Estiatorio Milos, The Cosmopolitan
03.2019 - 01.2020

Bachelor of Science - Hospitality Administration And Management

College of Southern Nevada

HS Diploma -

Green Valley High School

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Gabriela Angelova