Gabriela Antunez
Garden Grove ,ca
Summary
Organized and dependable banking professional who excels at processing high volumes of error-free transactions and meeting scorecard goals.Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.
Overview
13
13
years of professional experience
Work History
CSSR
Wells Fargo
Orange
02.2013 - Current
Opened new customer accounts, including checking, savings and lines of credit.Managed opening and closing times for the main branch.Processed sales referrals and promoted bank services and products, resulting in 100% branch sales increase.Established new customer accounts including checking, savings, lines of credit and loans.Balanced daily cash deposits and bank vault inventory with a zero error rate.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Loaded consumer loan applications into the loan processing program.Increased quarterly sales by 100%.Maintained confidentiality of bank records and client information.
Education
High School Diploma -
Santa Ana High School
2004
Skills
- Exceptional customer service
- MS Office proficient
- Bilingual in [language]
- Strong sense of banking ethics
- Safe and vault operation
- Reliable
Strong organizational skills
Expert in customer relations
Flexible team player
Superior research skills
- Sales expertise
- International funds transfer process expertise
- Risk management evaluation background
- Excellent communication skills
- Friendly
- Flexible
- Approachable
- Energetic
- Team player
- Strong work ethic
- Organized
Accomplishments
Increased annual revenue by 100% by creating effective strategies to expand existing customer services.
Exceeded sales objectives in 3Q
Timeline
CSSR
Wells Fargo
02.2013 - Current
High School Diploma -
Santa Ana High School
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