Gabriela Anzaldua
Mission
Summary
Dedicated professional with a background in customer service and teaching. Skilled in relationship building and problem-solving, consistently delivering exceptional service and effective solutions to meet diverse needs.
Overview
15
15
years of professional experience
Work History
Temporary Teacher
Region One ESC
Edinburg, TX
09.2025 - Current
- Developed engaging lesson plans tailored to diverse learning styles.
- Utilized classroom management techniques to foster a positive learning environment.
- Implemented assessments to evaluate student progress and inform instruction.
Customer Service Representative
Inter National Bank
McAllen, TX
05.2013 - 08.2014
- Assisted customers with inquiries regarding account services and transactions.
- Processed customer requests efficiently using banking software and CRM systems.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Collaborated with team members to enhance service delivery and customer satisfaction.
Teller
International Bank of Commerce
McAllen, TX
08.2011 - 05.2013
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record keeping.
- Assisted clients with account inquiries, delivering exceptional customer service to enhance satisfaction.
- Promoted bank products and services, educating customers on options to meet financial needs.
- Maintained compliance with banking regulations, safeguarding against potential fraud and risk exposure.
Education
High School Diploma -
Palmview High School
Palmview, Tx Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Data entry
- Customer service
- Call center experience
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Temporary Teacher
Region One ESC
09.2025 - Current
Customer Service Representative
Inter National Bank
05.2013 - 08.2014
Teller
International Bank of Commerce
08.2011 - 05.2013
High School Diploma -
Palmview High School