Gabriela Aranda
Tulsa,OK
Summary
Goal-driven professional with strong verbal and written communication skills, capable of engaging effectively with all management levels. Proven ability to solve practical problems and manage multiple tasks with exceptional attention to detail. Proficient in Microsoft Word, Excel, QuickBooks, and Outlook, with demonstrated organizational and scheduling capabilities. Bilingual in Spanish, enhancing communication in diverse environments, complemented by volunteer experience with the Salvation Army.
Overview
12
12
years of professional experience
Work History
Receptionist, Temp
Oaktree Staffing – Enovation Controls
06.2025 - Current
- Perform clerical tasks in an office setting to support daily operations
- Greet employees and visitors with kind Customer Service
- Handle highly sensitive documents with Employee Information
- Keep a log of people entering and exiting the building
- Controlling and managing access to building security badges
- Maintain a working knowledge of all systems and processes involving Recruiting and interviewing efforts
- Taking inbound and making outbound calls and routing them to the indicated department
- Manage calendars to schedule meetings and interviews for internal and external contacts
- Effectively multitask to achieve exceptional customer service and complete tasks at hand
- Communicated effectively across all departments to retrieve requested information
Customer Support Specialist, Temp
US Department of HUD - Compu-Link Corporation
12.2024 - 02.2025
- Accurately and efficiently perform Data Entry tasks into company system
- Handle highly sensitive documents with classified Borrower information
- Maintain a working knowledge of all systems and processes involving Reverse Mortgages
- Assist in the development of a new Customer Service option for Borrowers
- Effectively multitask to achieve exceptional customer service and complete tasks at hand
- Communicated effectively across all departments to retrieve requested information
- Provide Customer resolution with requested information
Customer Service Representative
Prescor Inc.
06.2023 - 11.2024
- Ensure that each customer receives outstanding customer service by providing friendly interactions, maintaining outstanding standards.
- Maintain a working knowledge of all systems, products, and processes.
- Accurately and efficiently complete all transactions, following the correct protocol.
- Effectively multitask to achieve exceptional customer service, and complete tasks at hand.
- Enter and track customer orders, increasing the company’s sales.
Customer Service Representative
Arvest Bank Contact Center, Tulsa, OK
Tulsa, OK
06.2022 - 03.2023
- Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer and their needs, maintaining outstanding standards
- Maintain a working knowledge of all systems, products, promotions, and advertisements
- Accurately and efficiently complete all transactions following the proper procedures
Invoicing Specialist
Compatible Lands Foundation, Tulsa, OK
Tulsa, OK
09.2021 - 04.2022
- Initiate invoicing by coordinating with different levels of management to have all documents needed for processing
- Maintain updated spreadsheets, tracking projects throughout the entire invoicing process, and keep all levels of management informed
- Complete and edit all forms needed to submit invoices to Army, Air Force, or National Guard, for processing
- Enter financial information into Federal database for fund disbursements
- Track all steps of funds processing, update and inform all levels of management
Management Analyst/ Security Liaison
ENGlobal Government Services, Tulsa, OK
Tulsa, OK
07.2018 - 08.2021
- Ensure that every technician of assigned site is equipped with all of the tools and equipment necessary to complete their tasks
- Coordinate and maintain technicians’ work schedules and travel plans, avoiding complications
- Maintain a working knowledge of products and parts inventory available to each of the assigned sites
- Accurately and efficiently create and follow up on purchase orders needed for parts and equipment
- Assist in receiving and marking inventory in a timely manner to expedite to assigned sites
- Coordinate between agencies to set up access for individuals; filling out and submitting paperwork with utmost confidentiality
Customer Service Representative
ASAP Energy General Stores, Bartlesville, OK
Bartlesville, OK
10.2014 - 07.2018
- Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards
- Maintain a working knowledge of all products, merchandise promotions, and advertisements
- Perform opening and closing duties ensuring that the building and grounds are properly secured
- Assist in receiving and stocking merchandise in a timely manner
- Accurately and efficiently complete all sales transactions and maintain proper cash handling procedures
Financial Administrative Assistant, Intern
Westside Community Center, Bartlesville, OK
Bartlesville, OK
06.2014 - 08.2014
- Managed financial database for accuracy of records and finances
- Create and maintain graphs and charts tracking the success of the organization
- Create spreadsheets and balance finances through QuickBooks
- Analyzed expenses, found ways to increase revenue collection and cut costs
- Perform data entry tasks and create financial reports
- Kept all files in order and updated
Data Entry Analyst, Intern
Washington County Assessor, Bartlesville, OK
Bartlesville, OK
11.2013 - 05.2014
- Provide general information accessed from the agency’s property assessment databases to members of the public
- Provide date entry support to residential field data specialists
- Provide management support and ensure all residential field information is properly input
- Schedule appointments for the residential valuation analysts as necessary
- Scan documents and correctly file and index those documents
- Maintain all records, files, and documentation in accordance with policies and procedures
- Transfer and evaluate the commercial and residential property value
Education
Bachelor of Business Administration - Accounting
Oklahoma Wesleyan University
Bartlesville, OK05.2018
Timeline
Receptionist, Temp
Oaktree Staffing – Enovation Controls
06.2025 - Current
Customer Support Specialist, Temp
US Department of HUD - Compu-Link Corporation
12.2024 - 02.2025
Customer Service Representative
Prescor Inc.
06.2023 - 11.2024
Customer Service Representative
Arvest Bank Contact Center, Tulsa, OK
06.2022 - 03.2023
Invoicing Specialist
Compatible Lands Foundation, Tulsa, OK
09.2021 - 04.2022
Management Analyst/ Security Liaison
ENGlobal Government Services, Tulsa, OK
07.2018 - 08.2021
Customer Service Representative
ASAP Energy General Stores, Bartlesville, OK
10.2014 - 07.2018
Financial Administrative Assistant, Intern
Westside Community Center, Bartlesville, OK
06.2014 - 08.2014
Data Entry Analyst, Intern
Washington County Assessor, Bartlesville, OK
11.2013 - 05.2014
Bachelor of Business Administration - Accounting
Oklahoma Wesleyan University
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