Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Arredondo

North Miami,FL

Summary

Driven and detail-oriented, and reliable professional with a proven track record in customer service and multitasking. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

23
23
years of professional experience

Work History

Personal Assistant

Private Individual
08.2020 - Current
  • Kept detailed track of household and maintenance inventory and schedules.
  • Maintained confidentiality, handled sensitive information with discretion and integrity.
  • Facilitated smoother daily operations by promptly addressing and resolving administrative issues.

Cashier

Mozart Cafe
12.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Cashier

Mozart Grill
03.2018 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Customer Service Cashier

Thunderbird
01.2009 - 10.2011
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Customer Service Representative

4U Lighting & Design
02.2006 - 11.2008
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

Milam's Market
10.2001 - 12.2005
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.

Education

High School Diploma -

Escuela Privada De La Paz
San Nicolas, Buenos Aires
12.1995

Skills

Time Management

Multitasking and Organization

Customer Service

Strong Work Ethic

Strong Communication Skills

Strong Problem Solver

Attention to Detail

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Personal Assistant

Private Individual
08.2020 - Current

Cashier

Mozart Cafe
12.2019 - 03.2020

Cashier

Mozart Grill
03.2018 - 12.2019

Customer Service Cashier

Thunderbird
01.2009 - 10.2011

Customer Service Representative

4U Lighting & Design
02.2006 - 11.2008

Customer Service Representative

Milam's Market
10.2001 - 12.2005

High School Diploma -

Escuela Privada De La Paz

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Gabriela Arredondo