Gabriela Avila

As a Hostess, it was my responsibility to answer customer questions about hours, seating, and menu information. I made sure to greet customers warmly upon arrival and provide them with a friendly and warm presence throughout their dining experience.

As a To-Go Specialist, it was my responsibility to take to-go orders by phone as well as delivery/catering orders. I maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit and keeping them updated on the status of their orders. I would prep and package their orders as well as keeping the back of the house and my station stocked.

As a Crew Member, it was my responsibility to keep food preparation area, equipment, and utensils clean and sanitary. I made sure the lobby was always tidy for the customers to be able to enjoy their food. I would alternate between working in the drive-thru and handling money to working on lobby orders as well as DoorDash orders.

As a Delivery Driver, it was my responsibility to load the truck and properly secured items to prevent damage for deliveries. I worked scheduled hours as required and took on available shifts during holidays and busy periods. I would make sure to restore our items when truck was delivered and I would make paint orders for customers that placed Walk-In orders.

As a Sales Advisor, it was my responsibility to ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills. I would often managed cash register transactions accurately, ensuring a balanced drawer at the end of each shift. I collaborated with other team members during promotional events to drive increased foot traffic and sales revenue.

As a Receptionist, it was my responsibility to greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance. I would confirm appointments, communicate with clients, and updated client records. I had to answer phone calls promptly and schedule new appointments. I maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors and would often open and close the store by myself.

As a Crew Member, I often times took orders, prepared meals, and collected payments. I would clean and maintained all areas of restaurant to promote clean image to our customers. I would operate the cash register to ring up final bill and process various forms of payment. I would often close the store at night and would make sure everything was stocked for the Morning Crew the following day. I also worked in the kitchen and got familiar with how to handle food safely.