Summary
Overview
Work History
Education
Skills
References
Personal Information
Languages
Timeline
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Gabriela Ayala

Gabriela Ayala

Lindenwold,NJ

Summary

Experienced with operational tasks and customer interactions in service settings. Utilizes teamwork and adaptability to meet dynamic demands. Track record of reliability and maintaining cohesive work environment.

Overview

4
4
years of professional experience

Work History

Crew Team Member and Customer Services

Pancheros Mexican Grill
10.2024 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new employees by demonstrating tasks and coaching during daily activities.

Janitor

Aramark
01.2021 - Current
  • I am in charge of cleaning a area and maintaining cleanliness at lunchtime for the children
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Kept building spaces premises clean inside and outside.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Reported damages and hazardous conditions to management for further action.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Skilled at working independently and collaboratively in a team environment.

Customer Service and Cashier

Church's Chicken
03.2022 - 09.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High school diploma -

INCO
San Salvador
10.2016

Skills

  • Multitasking and organization
  • Customer service
  • Basic math
  • Problem-solving
  • Food handling
  • Teamwork and collaboration
  • Cleaning and sanitation
  • Ordering procedures
  • Integrity and honesty
  • Initiative and Self-motivation
  • Drive-thru operations
  • Taking orders
  • Menu memorization

References

Adonay, +1 (856) 631-9465

Sandra +1 (856) 540-8736

Imelda + (856) 534-4961

Personal Information

  • Place of Birth: El Salvador
  • Date of Birth: 06/18/97
  • Gender: Female
  • Nationality: Salvadoran
  • Marital Status: Single

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Crew Team Member and Customer Services

Pancheros Mexican Grill
10.2024 - Current

Customer Service and Cashier

Church's Chicken
03.2022 - 09.2023

Janitor

Aramark
01.2021 - Current

High school diploma -

INCO

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Gabriela Ayala