Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Gabriela Baca

Manchester ,CT

Summary

Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Cianbro
10.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Patient Care Associate

Private Client
07.2021 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with patient transfers and ambulation.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Collaborated with patients, families and physicians to provide emotional support and answer any questions regarding patient medical care.
  • Restocked pharmacy and unit supply by discarding expired items and ordering new supplies.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.

Property Manager

Rose Estate/BH Property Management
05.2019 - 10.2022
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Administered operations to handle needs of more than tenants across 15+ property units.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Generated professional networks by engaging in professional, industry and government organizations.

Education

Certificate received for Patient Care Associate - Patient Care Associate

Capital Community College
Hartford, CT
12.2013

High School Diploma -

Windsor High School
Windsor, CT
06.2004

Skills

  • Experience in providing verbal and written communication to a diverse population-5 Years
  • Experience in Scheduling Appointments with Section 8
  • AppFolio/Doorloop
  • Experience in completing multiple assignments with completing due dates – 5 years
  • Staff Motivation
  • Records Management
  • Customer Service
  • Training and Development
  • Microsoft Office
  • Correspondence Writing
  • Prioritizing Patients
  • Multi-Line Phone Systems
  • Performance Improvement
  • Records Management Systems
  • Office Management
  • Customer and Client Relations
  • OSHA Compliance
  • Bilingual in both English and Spanish
  • Schedule Management
  • Data Collection
  • Employee Timesheet Processing
  • Spreadsheets
  • Excel Spreadsheets
  • Project Management
  • Data Entry Documentation
  • Account Reconciliation
  • Microsoft Office
  • Local and State Laws
  • Financing Coordination
  • Collect Payments
  • Administrative Leadership
  • Tenant Improvements
  • Tenant Relations
  • Preventive Maintenance
  • Monthly Fee and Payment Collection
  • Rent Collection
  • Maintenance Knowledge
  • Effective Planning
  • Tenant and Eviction Laws
  • Mobile Device Operation
  • Financial Budgeting and Reporting
  • Staff Meetings
  • Affordable Housing Programs Knowledge
  • Manage Rentals
  • Scheduling Repairs
  • Security Deposit Refunds
  • Staff Coordination
  • Disturbance Handling
  • Employee Motivation and Guidance
  • Unit Vacancies
  • True Team Player
  • Valid CT Driver's License
  • Multi-Family Property Management
  • Exceptional Oral and Written Communication Skills

Additional Information

  • in processing Notice to Quits, Summons and Complaints, Motion of Default Activities Go on Family Vacations, Reading, Crafting, Exploring the Outdoors 2

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Administrative Assistant

Cianbro
10.2022 - Current

Patient Care Associate

Private Client
07.2021 - Current

Property Manager

Rose Estate/BH Property Management
05.2019 - 10.2022

Certificate received for Patient Care Associate - Patient Care Associate

Capital Community College

High School Diploma -

Windsor High School

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Gabriela Baca