Gabriela Basurto
Katy,TX
Summary
A detail-oriented team player with great adaptability in communicating and developing customer relationship needs, phenomenal work ethic at meeting employer expectations while keeping calm, and well-mannered professionalism at all times.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inspector in Quality Assurance and Quality Control
Cameron Schlumberger
10.2019 - 11.2023
- Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
- Collaborated with production staff to establish and meet quality standards
- Identified and documented quality discrepancies for management to develop resolutions.
Food Service Supervisor
Gringos Texmex
03.2018 - 05.2020
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Handled complaints and disputes from customers to ensure excellent customer service.
Spanish Interpreter
CyraCom Language Solutions
08.2017 - 01.2018
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding.
- Contributed to increased client satisfaction by providing effective language support during important meetings.
- Improved comprehension and engagement in educational settings by interpreting complex subjects into Spanish, and tailoring language to diverse age groups.
- Answered fast-paced calls by keeping a calm and polite voice at all times.
Tutor
ESL School
09.2015 - 05.2017
- I have supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- I provided one-on-one tutoring sessions for non-English speaking students while attending high school.
Education
Associate of Applied Science - Medicinal And Pharmaceutical Chemistry
Houston Community College
Houston, TX06.2026
High School Diploma -
Mayde Creek High School
Houston, TX06.2017
Skills
- ISO standards knowledge
- Quality Management Systems
- Technical knowledge
- Auditing Techniques
- Visual inspections
- Quality processes
- Blueprint Reading
- Measurement techniques
- OSHA Compliance
- Proficiency in Microsoft Office suite
Certification
Certificate of Language Ability by Rosetta Stone
score of 7.5 Spanish Speaking
National Health & Safety Association
Healthcare BLS/AED & First Aid Certification
Exp 08/2026
Languages
Spanish
Full Professional
Timeline
Inspector in Quality Assurance and Quality Control
Cameron Schlumberger
10.2019 - 11.2023
Food Service Supervisor
Gringos Texmex
03.2018 - 05.2020
Spanish Interpreter
CyraCom Language Solutions
08.2017 - 01.2018
Tutor
ESL School
09.2015 - 05.2017
Associate of Applied Science - Medicinal And Pharmaceutical Chemistry
Houston Community College
High School Diploma -
Mayde Creek High School
Certificate of Language Ability by Rosetta Stone
score of 7.5 Spanish Speaking
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