Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gabriela Bialek

Elmwood Park,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Project Manager

On The Spot Home Improvements
06.2022 - 11.2023
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Ensure payment credits are applied correctly.
  • Correspond with vendors regarding billing and payments.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

QA/Expeditor/Cook

Chili's Restaurant
01.2018 - 01.2022
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Controlled the pace of food orders
  • Followed company safety and sanitation policies and procedures.

Customer Service Representative

Avas Flowers® Florists
01.2018 - 07.2018
  • Answered live-chat emails and chats; professionally, timely and accurately in accordance with company policies.
  • Kept record of customer interaction, transactions, complaints and comments.
  • Identified and assessed customers needs to achieve satisfaction.
  • Followed communication procedures, guidelines, and policies.

Office Assistant

Raphael & Associates
01.2007 - 11.2008
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Managed office supply inventory by applying the most efficient stock keeping techniques and placing orders accordingly.
  • Ensured timely delivery of documents to the correct locations.

Education

Electrical Apprentice - Electrical Equipment Installation And Repair

Hohokus School of Trade And Technical Sciences
Paterson, NJ
08.2021

Skills

  • Project Management
  • Project Planning
  • Project planning and development
  • Project Scheduling
  • QuickBooks
  • Computer Proficiency
  • Appointment Scheduling
  • Documentation
  • Microsoft Office Suite
  • Microsoft PowerPoint
  • De-Escalation Techniques
  • Live chat support
  • Microsoft Excel
  • Money handling abilities
  • Complaint resolution
  • Professional telephone demeanor
  • Scheduling
  • Follow-up skills
  • Paperwork Processing
  • FAA Remote Pilot Certificate

Certification

FAA Remote Pilot Certificate

Languages

Polish
Native or Bilingual

Timeline

Project Manager

On The Spot Home Improvements
06.2022 - 11.2023

QA/Expeditor/Cook

Chili's Restaurant
01.2018 - 01.2022

Customer Service Representative

Avas Flowers® Florists
01.2018 - 07.2018

Office Assistant

Raphael & Associates
01.2007 - 11.2008

Electrical Apprentice - Electrical Equipment Installation And Repair

Hohokus School of Trade And Technical Sciences

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Gabriela Bialek