Summary
Overview
Work History
Education
Skills
Languages
Shaw experience
Timeline
Generic

Gabriela Broome

Chatsworth,GA

Summary

Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors.

Overview

10
10
years of professional experience

Work History

Shipping and Receiving Clerk

Shaw Industries
Ringgold, GA
03.2024 - Current
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Ensured that stock was properly stored in designated areas according to safety regulations.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Loaded and unloaded trucks with pallet jacks or forklifts as needed.
  • Monitored inventory levels and re-ordered supplies when necessary.
  • Operated computers to access information related to shipping activities.
  • Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
  • Organized materials into appropriate storage areas based on product type or size.
  • Processed returns efficiently according to company policies and procedures.
  • Utilized RF scanners to track movements of inventory within the warehouse environment.
  • Maintained inventory of shipping materials and supplies.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.

Double Belt Technician

Shaw Industries
Ringgold, GA
08.2018 - 03.2021
  • Performed periodic inspections of conveyor systems to identify and replace worn or damaged belts.
  • Assisted in developing preventive maintenance programs for conveyor systems.
  • Monitored the tension of conveyor belts to prevent slippage during operations.
  • Identified potential problems before they caused costly downtime by conducting visual inspections.
  • Ensured compliance with OSHA regulations regarding safe working conditions around machinery.
  • Followed instructions regarding duties and assignments for facility and machinery maintenance.

Customer Service Representative

Shaw Industries
Dalton, GA
06.2015 - 08.2016
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.

Lift Truck Operator

Shaw Industries
Dalton, GA
09.2014 - 06.2015
  • Performed daily inspections of lift truck to ensure proper functioning and safety.
  • Moved pallets within warehouse locations as required.
  • Followed all safety regulations when operating the lift truck.
  • Ensured that product was loaded properly to prevent damage during transportation.
  • Transported goods between various departments in the facility utilizing the lift truck.
  • Operated forklift safely and efficiently throughout entire shift according to company guidelines and OSHA regulations.
  • Managed incoming and outgoing shipments from dock area using lift truck.
  • Utilized RF scanner technology for accurate tracking of product movements.
  • Reported any damages or malfunctions encountered during operation of lift truck to supervisor immediately.
  • Relocated goods from dock area to appropriate storage locations.

Education

Some College (No Degree) - General Studies

Dalton State College
Dalton, GA

Skills

  • Shipping and receiving
  • Package handling
  • Receiving procedures
  • Freight coordination
  • Barcode scanning
  • Shipping and receiving tracking
  • Pallet jack use
  • Safety and compliance
  • Communication
  • Prioritization
  • Inventory Auditing
  • Multitasking Abilities
  • Warehouse Safety
  • Freight Handling
  • Inventory Management
  • Dispatching
  • Package labeling
  • Warehouse Operations
  • Computer Literacy

Languages

Spanish
Professional

Shaw experience

  • G-link / Vista experience
  • Some MRM experience
  • Some PeopleSoft experience

Timeline

Shipping and Receiving Clerk

Shaw Industries
03.2024 - Current

Double Belt Technician

Shaw Industries
08.2018 - 03.2021

Customer Service Representative

Shaw Industries
06.2015 - 08.2016

Lift Truck Operator

Shaw Industries
09.2014 - 06.2015

Some College (No Degree) - General Studies

Dalton State College

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Gabriela Broome