Gabriela Camarena
Lake Elsinore
Summary
Detail-oriented Pharmacy Technician with over 15 years of experience in dispensing medications and providing exceptional patient care. Skilled in maintaining accurate pharmacy records and managing inventory to ensure the efficient operation of the pharmacy. Proven track record of effectively handling challenging situations with a calm demeanor and resolution-oriented approach. Dynamic customer service professional with over 18 years of experience in delivering exceptional support and fostering customer loyalty.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Rite Aid
02.2007 - 05.2025
- Prescription Fulfillment: Collecting patient information, entering prescriptions into the computer system, measuring, mixing, and counting medications, and preparing medication for dispensing.
- Customer Service: Responding to patient questions, providing information about medications, and assisting with insurance claims.
- Inventory Management: Organizing and stocking medications, maintaining inventory records, and ordering supplies.
- Administrative Tasks: Processing insurance claims, answering phones, and maintaining accurate records.
- Communication: Communicating with physicians and other healthcare professionals to obtain information and address questions related to prescriptions.
- Adhering to Regulations: Following all local, state, and federal guidelines and regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintain a highly hygienic environment by sanitizing and disinfecting surfaces and equipment daily, mopping, vacuuming, and dusting to ensure the health and safety of the employees and customers.
Customer Service Representative
Green Point Credit
02.2005 - 01.2007
- Assisting borrowers with inquiries, resolving issues, and ensuring a positive experience throughout the loan application and service process.
- Providing information about loan products, processing applications, addressing payment concerns, and offering support related to loan terms and conditions.
Human Resource Representative
IBM
05.2001 - 06.2003
- Proficient in utilizing HR software and tools to streamline processes and improve efficiency in daily operations.
- Exceptional communication and interpersonal skills, allowing for effective collaboration with employees at all levels.
Education
High School Diploma -
Junipero Serra High School
12.1995
Skills
- Order Entry
- Pharmacy Technician Experience
- Cash Handling
- EMR Systems
- Multitasker
- Pharmacy Software
- Bilingual
- Inventory
- Communication
- Customer Service
- Accuracy
- Regulations
- Organization
- Technology
- Pharmacology
- Cleaning and sanitizing techniques
- Cleaning equipment
- Problem-solving skills
- Team collaboration
- Supply restocking
Certification
Certified Pharmacy Technician License
LANGUAGES
English | Advanced
Spanish | Advanced
Timeline
Pharmacy Technician
Rite Aid
02.2007 - 05.2025
Customer Service Representative
Green Point Credit
02.2005 - 01.2007
Human Resource Representative
IBM
05.2001 - 06.2003
High School Diploma -
Junipero Serra High School
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