Gabriela Carrizalez
Dallas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Bath And Body Works, Limited Brands
04.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted Spanish language-speaking clients with inquiries.
- Held the position of Sales Manager for 5 months through the peak sales time of the holiday's
Barista
Starbucks
07.2021 - 12.2021
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Controlled line and crowd with quick, efficient service.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Administrative Assistant
AG Electric Solutions & Services
02.2019 - 05.2021
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performed research to collect and record industry data.
- Enhanced communication by accurately interpreting and translating complex documents for Spanish-speaking clients.
- Interpreted conversations between foreign language-speaking clients and others.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA01.2021
Skills
- Strong Communication and Interpersonal Skills
- Multi-tasking strength
- Problem-solving skills
- Exceptional customer service
- Information Analysis
- Computer Proficiency and Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Bath And Body Works, Limited Brands
04.2023 - Current
Barista
Starbucks
07.2021 - 12.2021
Administrative Assistant
AG Electric Solutions & Services
02.2019 - 05.2021
High School Diploma -
Penn Foster Career School
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