Gabriela Castillo
Pembroke Pines,FL
Summary
Accomplished Registered Behavior Technician with a proven track record at My Favorite Therapist, enhancing client communication and behavior through applied behavior analysis and active listening. Excelled in creating data-driven interventions and fostering patient independence, achieving significant improvements in client outcomes. Skilled in medical records maintenance and developing therapeutic relationships, contributing to a positive and safe treatment environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
My Favorite Therapist
Deerfield Beach, FL
01.2024 - Current
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Supported client using principles of applied behavior analysis.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Conducted functional assessments to identify triggers and develop targeted interventions for challenging behaviors.
- Charted on each patient daily.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Care Facilitator
Chen Senior Medical Center
Pembroke Pines
08.2021 - 01.2024
- Researched issues and took appropriate action to resolve issues within turnaround time requirements and quality standards.
- Documented activities and progress in electronic medical record per defined policy and procedures.
- Assisted in completing and maintaining care management contracts during and after patient's hospitalization.
- Contacted third-party payors to obtain and confirm authorization for services and communicated necessary related clinical information.
- Prepared documents and reports for clinical reviews and discharge plans.
- Fostered positive relationships with fellow team members, enhancing collaboration efforts within the workplace environment.
- Prioritized safety measures during daily tasks, resulting in reduced patient risks during treatment processes.
- Enhanced patient satisfaction by providing empathetic support and addressing concerns promptly.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Trained new staff on filing, phone etiquette and other office duties.
- Resolved customer complaints using established follow-up procedures.
- Provided ongoing support to patients throughout their recovery process, fostering independence and self-advocacy skills.
Education
High School Diploma -
Hialeah Miami Lakes
Hialeah 06.2017
Skills
- Applied Behavior Analysis
- Social Skills Development
- Discrete Trial Training
- Token Economy Systems
- Reinforcement Procedures
- Natural Environment Training
- Prompting Strategies
- HIPAA Requirements
- Active Listening
- Medical Records Maintenance
Certification
RBT
Timeline
Registered Behavior Technician
My Favorite Therapist
01.2024 - Current
Care Facilitator
Chen Senior Medical Center
08.2021 - 01.2024
High School Diploma -
Hialeah Miami Lakes