Gabriela Cifuentes
Forest Hills,NY
Summary
- Dedicated Community Outreach Coordinator with advanced understanding of marketing, organizational and service principles.
- Excellent communication and planning abilities. Pursuing new professional challenge with room for advancement.
- Proficient in Microsoft Word, Excel, PowerPoint.
- Fluent in English and Spanish.
- Adaptable with strong problem-solving skills.
Overview
3
3
years of professional experience
Work History
Community Outreach Coordinator
Esperanza De Vida Community Church
04.2022 - Current
- Connected individuals with available and relevant resources.
- Acted as main point of contact between Lead Pastors, Community Leaders and external community.
- Participated in community events to promote services and engage with public.
- Created and managed budgets of up to $10,000, efficiently allocating resources for social and community service projects.
- Created and implemented community-based programs to improve education or fill specific needs.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
Guest Services Coordinator
New York School Of Urban Ministries
03.2022 - 08.2022
- Confirmed arrival and departure times for guests.
- Handled check-in and check-outs of up to 45 guests daily by administering keys and answering questions.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Answered hotel phones with professionalism and directed calls appropriately.
- Maintained neat and orderly front desk and lobby area to uphold standards.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
Sales Associate
New Life Christian Bookstore
09.2020 - 03.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records of $2,000/weekly.
Education
Associate of Applied Science - Paralegal Studies
LaGuardia Community College of The City University of New York
Long Island City, NY06.2025
Skills
- Community Outreach Programs
- Administering Social Media Accounts
- Organizational Skills
- Volunteer Scheduling
- Customer Service
- Adaptable to Changing and Fast-Paced Environments
Timeline
Community Outreach Coordinator
Esperanza De Vida Community Church
04.2022 - Current
Guest Services Coordinator
New York School Of Urban Ministries
03.2022 - 08.2022
Sales Associate
New Life Christian Bookstore
09.2020 - 03.2022
Associate of Applied Science - Paralegal Studies
LaGuardia Community College of The City University of New York
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