Gabriela Clang
Lebanon
Summary
Bilingual professional with a Bachelor's degree in Psychology transitioning into the electrical trade. Currently manages a demanding 90-client caseload for a state program, providing elite organization and strict regulatory compliance. Combines high situational awareness from international safety roles with strong analytical skills, eager to bring a mature work ethic to an electrical apprenticeship.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Care Manager
CT Community Care
North Windham, CT
04.2024 - Current
- Manage a caseload of 90 clients for the Connecticut Home Care Program for the Elderly, demonstrating exceptional time management and organizational skills.
- Ensure 100% compliance with strict state and federal healthcare regulations.
- Coordinate complex care plans and logistics across multiple parties daily, providing the ability to manage changing project schedules and priorities on a fast-paced job site.
- Evaluated environments for safety risks during home visits.
Community Care Coordinator
Sound Community Services
New London, CT
06.2022 - 04.2024
- Maintained a case load of twenty (20) Community Support level of care clients with severe persistent mental illness and/or substance abuse disorders.
- Provided service delivery including contact hours and location of services dictated by DMHAS Fidelity Scale.
- Completed functional assessments, recovery plans, and encounter notes in a timely manner, and in line with the DMHAS Fidelity Scale.
- Provided advocacy and crisis intervention services as indicated by the recovery plan.
Au Pair
Cultural Care
Fort Collins, CO
07.2018 - 07.2019
- Relocated internationally, demonstrating high adaptability, independence, and rapid problem-solving in a new environment.
- Managed continuous risk assessment and child safety protocols for toddlers, maintaining a zero-accident record through high situational awareness.
- Utilized advanced communication and patience to navigate high-stress situations and coordinate daily family schedules.
Organizational Psychologist
Temporal SA
Cúcuta, Colombia
02.2016 - 12.2016
- Analyzed team dynamics and workflow efficiencies, identifying areas for improvement to help teams work faster and more efficiently.
- Facilitated communication protocols and conflict-resolution strategies to maintain a cohesive, high-functioning team environment.
- Evaluated safety cultures and operational compliance standards.
Education
Bachelor's Degree in Psychology - Psychology
Universidad Simón Bolívar
Cúcuta, Colombia03-2017
Skills
- Adaptability: Internationally proven capacity to learn new systems under pressure
- Language skills: Bilingual (enhancing communication with diverse crews and clients)
- Safety & Risk Mitigation: High situational awareness, while identifying hazards and following strict protocols
- Problem solving & documentation compliance: Strong analytical background with professional training in statistics and experience in handling high-volume paperwork
- Team Dynamics: Trained in organizational psychology and conflict resolution
Certification
- Domestic Violence and Trauma Informed Care Course, Safe Futures - 01/23 - New London, CT.
- Naloxone Training, Ledge Light Health District - 04/23 - New London, CT.
- Recovery Support Specialist, Advocacy Unlimited, Inc. - 06/23 - Middletown, CT.
- ALICE training, Navigate 360. 10/25 - North Franklin, CT.
Timeline
Care Manager
CT Community Care
04.2024 - Current
Community Care Coordinator
Sound Community Services
06.2022 - 04.2024
Au Pair
Cultural Care
07.2018 - 07.2019
Organizational Psychologist
Temporal SA
02.2016 - 12.2016
Bachelor's Degree in Psychology - Psychology
Universidad Simón Bolívar