Gabriela Clark
Emmett,Idaho
Summary
Results oriented Community Development Officer focused on career advancement, with a desire to pursue expanded roles while achieving company goals. Intends to build positive network relationships and develop scalable business solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Development Officer
Idaho Central Credit Union
Boise, ID
08.2021 - Current
- Developed and maintained relationships in various industries to help service banking needs
- Provided guidance and assistance to the community by establishing memberships through excellent customer service
- Researched and coordinated with organizations to create successful events
- Developed and implemented business strategies to meet goals
- Conducted and assisted facilitating financial literacy to students and parents
Financial Service Officer
Idaho Central Credit Union
Meridian, ID
07.2019 - 08.2021
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Reviewed loan agreements to confirm completeness and accuracy.
- Identified opportunities for cross-selling additional products and services.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Member Service Specialist
Idaho Central Credit Union
Meridian, ID
11.2018 - 07.2019
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily. Assisted with vault inventory with zero errors.
- Cross-sold products by answering inquiries, informing customers of new services and promotions.
- Maintained confidentiality of bank records and client information.
- Offered customers exceptional service levels by remaining friendly and professional during every transaction.
Education
High School Diploma -
Skyview High School
Nampa, ID01-2005
Skills
- Building collaborating business partnership
- Fostering a positive and motivated team atmosphere
- Providing guidance and mentorship to team members
Certification
- Spanish Certified
Languages
Spanish
Native/ Bilingual
Accomplishments
- Two time recipient of the Challenge Coin
Timeline
Community Development Officer
Idaho Central Credit Union
08.2021 - Current
Financial Service Officer
Idaho Central Credit Union
07.2019 - 08.2021
Member Service Specialist
Idaho Central Credit Union
11.2018 - 07.2019
High School Diploma -
Skyview High School
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