Gabriela Collazo
Hartford,CT
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Asset Protection, visual security guard
Macy's
11.2019 - 06.2021
- Assisted in apprehending shoplifters
- Wrote reports for internal and external crime, burglary, or theft.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored store surveillance cameras to detect suspicious behavior.
- Installed and maintained covert security equipment.
- Worked well in a team setting, providing support and guidance.
Patient Care Associate
Hartford Hospital
11.2021 - 01.2022
- Maintained clean, safe, and well-organized patient environment.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with patient transfers and ambulation.
- Upheld confidentiality requirements and regulatory compliance guidelines.
Unit Secretary
Saint Francis Hospital
10.2022 - Current
- Managed incoming calls and directed to appropriate department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
No Degree - Nursing
Capital Community College
Hartford, CT06.2028
Skills
- Excellent written and oral communication skills
- Proficient with Microsoft products
- Able to work well in fast-paced environment
- Patient Scheduling
- Customer Service
- Clinical Support
- Appointment Scheduling
- Adaptable and Flexible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Projects
Food Drive for Connecticut Humane Society, As the director of this event, I contacted churches, retail stores, community centers, and other local businesses to ask if they would either be willing to contribute to the event or add donation sites at their location. I provided them with a list of needed supplies and arranged a convenient drop off location at a local pet supply store. Putting together this event greatly contributed to my organization and communication skills which I look forward to applying at Hartford Healthcare.
Timeline
Unit Secretary
Saint Francis Hospital
10.2022 - Current
Patient Care Associate
Hartford Hospital
11.2021 - 01.2022
Asset Protection, visual security guard
Macy's
11.2019 - 06.2021
No Degree - Nursing
Capital Community College
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