Gabriela Cornejo
Austin,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Account Associate
McGowan, Donnelly & Oberheu, LLC
Austin Tx
10.2019 - Current
- Work with and update shared excel reports
- Run and pull loss runs reports
- Keep agent accounts updated for account manger use
- Request, process and issue policy endorsements
- Receive, process and issue policies to agents
- Set up, update and closed customer accounts in computer system.
- Assist account managers on miscellaneous tasks
- Enter client details and notes into system for interdepartmental access and review.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carrry out day-day-day duties accurately and efficiently.
- Execute record filing system to improve document organization and management.
- Sort and distribute office mail and recorded incoming shipments for corporate records.
- Respond to inquiries from agents seeking information.
- Maintain office supplies inventory by checking stock and ordering new supplies.
Compliance Specialist
Texas Auto Center
02.2016 - 10.2019
- Investigated and responded to credit disputes through Eoscar and the mail
- Reviewed sales folders
- Dealt with customer Red Flags in our audit system
- Conducted daily reports on Excel
- Posted and made checks on Quickbooks
- Filled out vehicle title work for The State of Texas
- Copied and scanned documents into our software
- Made sales reports
- Managed quality programs to reduce overdue compliance activities.
- Tracked customers' loan status to update appropriate teams and facilitate subsequent steps, leading to timely closings.
- Wrote reports outlining findings and recommendations from compliance audits.
- Handled miscellaneous admin, accounting and compliance duties.
- On call receptionist
- Cashier (take payments, post payments, and count out cash at the end of shift)
Sales Associate
Everything But Water
05.2015 - 01.2016
- Greeted customers, helped locate merchandise and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Achieved perfect attendance and on-time record.
- Recommended, selected, and helped locate merchandise based on customer needs and desires
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Helped customers locate products and checked store system for merchandise at other sites.
- Received payment by cash, check, and credit cards.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Basics
Austin Community College: South Austin
Austin TxHigh School Diploma -
James Bowie High School
06.2014
Skills
- Accounts Payable and Accounts Receivable
- Training and Teaching
- Updating Customer Accounts
- Microsoft Excel
- Administrative and Office Support
- Data Entry
Timeline
Account Associate
McGowan, Donnelly & Oberheu, LLC
10.2019 - Current
Compliance Specialist
Texas Auto Center
02.2016 - 10.2019
Sales Associate
Everything But Water
05.2015 - 01.2016
Basics
Austin Community College: South Austin
High School Diploma -
James Bowie High School