Oracle
Gabriela Crowder
Port Saint Lucie,FL
Overview
11
11
years of professional experience
1
1
Language
Work History
Key Shipment Manager
Keeco LLC
Boca Raton, FL
10.2021 - 05.2024
- Tasked with developing a process to keep customers new item roll-outs and customer promotional items. The company did not follow a development process prior to that. The new process I suggested was adopted by the company and was further improved over a few months through regular feedback from team members and relevant stake holders.
- Assessed risks associated with each customer promotional items, or new item roll-outs.
- Coordinated cross-functional efforts between departments for efficient handling of complex projects involving multiple stages of shipment processing.
- Created comprehensive reports identifying risks for potential discrepancies or unforeseen delays in the development, customer sample approvals, supply chain process, logistics, and manufacturing production. Presented reporting weekly to Sales, Management, and C-levels.
- Collaborated with merchandising, quality, art, manufacturing, supply chain management, and logistics.
- Collaborated with sales and customer service teams to address shipment issues promptly and effectively.
- Reduced shipping errors by closely monitoring inventory and working with manufacturing plants to conduct cycle counts.
- Improved customer satisfaction with timely deliveries through effective planning and coordination.
- Analyzed data to identify trends in shipping performance, leading to continuous improvement initiatives.
- Achieved higher project success rates with thorough risk assessments and contingency plans.
Production Planning Supervisor
Hollander Sleep Products
08.2018 - 10.2021
- Managed a team of four planners, providing guidance, mentoring, and support to ensure their professional development and success in meeting departmental goals.
- Conducted thorough capacity analyses determining optimal levels of staffing, equipment, and materials ensuring the ability to meet fluctuating demand.
- Maintained consistency in project documentation across all team members by establishing standards for reporting procedures.
- Liaison between the Sales Department and the Manufacturing teams to ensure all orders shipped complete and on time.
- Responsible for maintaining daily updating of work orders relating to the status, ship dates, production dates, cancel dates, and routing.
- Ensured timely completion of projects by monitoring progress and adjusting plans as needed to meet deadlines.
- Enhanced communication between departments by establishing regular meetings, reporting systems, and information sharing protocols.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Analyzed production data and prepared reports for senior management.
- Utilized data analysis tools to identify and resolve production issues.
Planner
Hollander Sleep Products
01.2016 - 08.2018
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Coordinated material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles.
- Developed, released and monitored daily schedules to foster on-time completion of finished products.
- Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Developed comprehensive production plans to ensure timely completion of customer orders and minimize stockouts.
- Conducted regular reviews of demand forecasts, adjusting production schedules as needed to maintain optimal inventory levels without compromising customer service standards.
- Created new production processes by analyzing current workflow and coordinating customer orders based on material availability and production capacity.
- Improved on-time delivery rates with diligent tracking of orders and proactive communication with stakeholders.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in CEO and COO meetings.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
Accounts Receivable Analyst
Hollander Sleep Products
10.2013 - 01.2016
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Enhanced cash flow by diligently tracking and reconciling customer payments, ensuring prompt resolution of discrepancies.
- Performed thorough account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors down the line.
- Contacted internal and external customers to obtain documentation to support invoices and claims.
- Optimized cash application processes by identifying inefficiencies and implementing process improvements that expedited posting of payments.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Managed complex problem-solving for upper management in order to complete projects on-time.
Education
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL05.1993
Skills
- Work Planning and Prioritization
- Mentoring and training
- Schedule Management
- Materials Monitoring
- Inventory Management
- Project Management
- Skilled in Excel
- Production Planning
- Documentation Management
- Critical Thinking
- Team Collaboration
- Decision-Making
Software
Netsuite
Dematra
Agile
MS Office Programs
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Timeline
Key Shipment Manager
Keeco LLC
10.2021 - 05.2024
Production Planning Supervisor
Hollander Sleep Products
08.2018 - 10.2021
Planner
Hollander Sleep Products
01.2016 - 08.2018
Accounts Receivable Analyst
Hollander Sleep Products
10.2013 - 01.2016
High School Diploma -
Palm Beach Lakes High School
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