Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Cruz

Bakersfield,CA

Summary

Adept at enhancing warehouse efficiency and team productivity, my tenure at Amazon Fulfillment showcased my exceptional order fulfillment and problem-solving skills. Leveraging expertise in warehouse operations and a collaborative spirit, I significantly contributed to improving process speeds and safety standards, underscoring my commitment to excellence and team success.

Overview

5
5
years of professional experience

Work History

Picking Associate

Amazon Fullfillment
11.2022 - 10.2024
  • Maintained open lines of communication with supervisors to report any issues or challenges that arose during daily operations.
  • Reduced order processing time with diligent attention to detail and accurate product selection.
  • Maintained a clean and safe work environment, contributing to overall warehouse organization and safety standards.
  • Utilized warehouse equipment such as pallet jacks and forklifts for effective material handling, minimizing manual labor efforts.

Packer Associate

IKEA
07.2022 - 10.2022
  • Collaborated with team members to ensure timely completion of daily packing tasks.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Operated shrink wrap, banding and other wrapping machines.
  • Inspected items for defects and damage.
  • Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
  • Selected appropriate packaging materials based on product specifications, ensuring optimal protection during transit.
  • Communicated effectively with supervisors regarding any issues or concerns related to the packing process.
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Assisted in inventory management by conducting regular stock checks and reporting discrepancies.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Contributed to warehouse organization by keeping packing area tidy and free from clutter.
  • Maintained clean and safe work environment, adhering to company safety regulations and policies.
  • Proved successful working within tight deadlines and a fast-paced environment.

Fast Food Worker

Pops Burgers
01.2021 - 07.2022
  • Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
  • Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Trained newly hired employees on routine tasks and customer service.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Made change and returned correct cash and coin to patrons.
  • Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
  • Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.

Cook's Assistant

Food Truck
05.2020 - 02.2021
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
  • Placed orders to restock items before supplies ran out.
  • Prepared food orders to support waitstaff and other team members.
  • Worked with chef to prepare daily food specials and other supplies.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Followed recipes closely for consistent taste, quality and presentation.
  • Worked on salads, desserts and meat preparation to increase kitchen speed.
  • Portioned meals according to recipe specifications, limiting kitchen waste.
  • Plated and garnished dishes for uniform presentation standards.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Monitored food temperature, discarding items not stored correctly.
  • Cleaned and maintained work areas, equipment and utensils.
  • Pushed, pulled and transported large loads and objects.
  • Loaded dishes, glasses and tableware into dishwashing machines.

Sorter

RMT CONTRACTING
08.2019 - 03.2020
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Used hand-held scanner to enter data product information.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Utilized sorting systems to sort items fast and accurately.

Education

Diploma -

Nueva High School
Lamont, CA
06.2016

Skills

  • Warehouse Safety
  • Stock Rotation
  • Load Lifting
  • Order Accuracy
  • Order Fulfillment
  • Barcode scanning
  • Picking Speed
  • Packaging expertise
  • Order Picking
  • Shipping and receiving
  • Product Packaging
  • Quality Control
  • Stock replenishment
  • Quick Learner
  • Customer Service
  • Problem-Solving
  • Time Management
  • Dependable and reliable
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Motivated Team Player
  • Multitasking Abilities
  • Excellent Communication
  • Reliability
  • Organizational Skills
  • Team Collaboration
  • Effective Communication
  • Decision-Making
  • Heavy Lifting
  • Stocking
  • Warehouse Operations
  • Cleaning procedures
  • Relationship Building
  • Safety Procedures
  • Team Coordination
  • Order tracking
  • Packing and shipping
  • Product picking
  • Merchandise Stocking
  • Product Labeling
  • Organization and Categorization
  • Data Entry
  • Work Area Maintenance
  • Cash Register Operations
  • Inventory counting
  • Self Motivation

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Picking Associate

Amazon Fullfillment
11.2022 - 10.2024

Packer Associate

IKEA
07.2022 - 10.2022

Fast Food Worker

Pops Burgers
01.2021 - 07.2022

Cook's Assistant

Food Truck
05.2020 - 02.2021

Sorter

RMT CONTRACTING
08.2019 - 03.2020

Diploma -

Nueva High School

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Gabriela Cruz