GABRIELA DAMAS
Las Vegas,NV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
11
11
years of professional experience
Work History
Executive Assistant
HKM Employment Attorneys
01.2022 - 08.2023
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Client Service Associate
STIFEL
01.2021 - 01.2021
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
- Executed banking transactions with a high level of accuracy
- Researched banking guidelines and statutory requirements to stay updated on new laws and applications
- Communicated with clients regarding account services, statements, and balances.
Travel Manager
FLIGHT CENTRE USA
01.2017 - 01.2020
- Managed a portfolio of high-end clients with an annual travel spend of approximately $5M
- Completed full-service bookings; including but not limited to: airfare, accommodation, cars, limos, bus, using a GDS system, continuing through to invoicing
- Advised clients on the most cost-effective travel arrangements that abide with their companies’ internal policies
- Responsible for analyzing travel services and spend by vendor and recommending appropriate changes as required to clients
Assistant Manager
LAS OLAS MEXICAN RESTAURANT
01.2015 - 01.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Delivered exceptional, friendly, and fast service
- Helped increase restaurant sales by strategically suggesting additional menu items to guests
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Hostess
CARBONE
01.2014 - 01.2015
- Balanced greeting and seating customers, while maintaining table arrangements and assigning appropriate servers to their sections
- Monitored and booked reservations for VIPs and Special Guests
- Responsible for maintaining the entrance area, doors, host stand and daily special rotating menus
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Front Desk Supervisor
CLUB MED TURQOISE
01.2013 - 01.2014
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Scheduled and assigned daily work and activities for team members.
Education
B.S - Hospitality Management, Hotel & Restaurant Management and Administration
FLORIDA INTERNATIONAL UNIVERSITY
Miami, FLSkills
- Notary Public in Nevada
- Fluent in English and Spanish
- Proficient in Microsoft Suite
- Excellent Customer Service Skills
- Upbeat and optimistic attitude/ Always punctual and reliable
- Manage Schedules
- Drafting Correspondence
- Client Support
- Team Oriented
- Problem Solving
Timeline
Executive Assistant
HKM Employment Attorneys
01.2022 - 08.2023
Client Service Associate
STIFEL
01.2021 - 01.2021
Travel Manager
FLIGHT CENTRE USA
01.2017 - 01.2020
Assistant Manager
LAS OLAS MEXICAN RESTAURANT
01.2015 - 01.2017
Hostess
CARBONE
01.2014 - 01.2015
Front Desk Supervisor
CLUB MED TURQOISE
01.2013 - 01.2014
B.S - Hospitality Management, Hotel & Restaurant Management and Administration
FLORIDA INTERNATIONAL UNIVERSITY
Similar Profiles
Ciara ContrerasCiara Contreras
Intake Specialist / Paralegal and Executive Asst. at HKM Employment Attorneys LLPIntake Specialist / Paralegal and Executive Asst. at HKM Employment Attorneys LLP
Tyler SheehyTyler Sheehy
Professional Hockey Player at HKM ZvolenProfessional Hockey Player at HKM Zvolen
Syed Zeeshan HaiderSyed Zeeshan Haider
Operations/Site Engineer at HKM Energy SMC Pvt LtdOperations/Site Engineer at HKM Energy SMC Pvt Ltd
Erin BrookinsErin Brookins
Quality Assurance and Auditor at UnitedHealth GroupQuality Assurance and Auditor at UnitedHealth Group
Matt ColeMatt Cole
Social Media & Technical Support Specialist at DreamhostSocial Media & Technical Support Specialist at Dreamhost