Summary
Overview
Work History
Education
Skills
Software
Accomplishments
Languages
Timeline
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Gabriela Duarte

Program Manager
Portland,OR

Summary

Accomplished and knowledgeable Program and Strategy Leader with a proven track record, adept in project management and team leadership. Spearheads cross-functional teams, successfully managing a $1 million budget and implementing strategic DEI initiatives into daily work. Reputation and passion for building accountability and engagement across a diverse array of teams by aligning on strategy, co-creating solutions and communicating expectations.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Program Manager

Travel Oregon
Portland, OR
02.2019 - Current
  • Leads programmatic work for international marketing and sales initiatives by directing the planning, implementation, and management of a variety of programs and projects – including multi-market international sales programs, industry education and valuable partnership promotions.
  • Collaborates cross-functionally with stakeholders to plan and implement sales and marketing programs that strategically elevate and integrate agency goals and initiatives ensuring successful project completion within scope, deadline and $1 million annual budget.
  • Analyses data and industry relationships to create and build programs that uplift underserved communities such as the highly successful Why Guides program. Information collected from the Why Guides registry informed data-driven decisions through multiple agency programs and departments, including a multi-million dollar 2-year ad campaign. Objectives of this program were heavily aligned with the agency's 10-Year Strategic Vision and leads as an example of a cross-functional strategy serving multiple business outcomes.
  • Manages high-performing team members with thoughtful communication, training and workstream alignments for successful professional development and program outcomes. Guided direct report through challenging stretch work assignments leading to the award-winning Hidden Trails of Oregon podcast program.
  • Establishes strong relationships with key stakeholders, internal teams and industry leaders to ensure streamlined communication, increased trust and robust support for program initiatives.
  • Collaborates with leadership and internal stakeholders to set priorities based on industry needs, resource capacity and risk exposure.
  • Contributes to annual strategic planning, including the development of racial equity outcomes and recommend framework as part of the Diversity Equity & Inclusion (DEI) Taskforce, and other strategic planning areas to align key performance indicators, programs and outcomes.
  • Implements agile methodologies into program management processes, increasing adaptability in dynamic environments and workload tradeoff decisions.
  • Operationalizes DEI key performance indicators and agency DEI lenses - Prosperity, Racial Equity, Regenerative Tourism - in daily work and deliverables to ensure alignment of desired outcomes.
  • Collaborates with external partners and cross-functional teams to create and lead educational content that builds awareness of business-to-business sales initiatives and programs, including how to work with and welcome visitors from different cultural backgrounds.

Project Manager

Travel Oregon
01.2014 - 02.2019
  • Successfully managed multiple projects simultaneously in 4 major international markets - US, Europe, Oceana, Canada, Asia - by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Lead highly complex projects that included management of industry stakeholders, sponsorship, marketing and client events like the award-winning Oregon Road Rally, drawing international and domestic visitation to Oregon, contributing to year-over-year increases in visitation and spend.
  • Led and managed all aspects of participation in international tradeshows including delegation management, registration, appointment scheduling, events, communications, advertising, booth buildout, and sponsorships.
  • Identified plans and resources required to meet project goals and objectives, turning leadership visions into tangible outcomes.
  • Monitored project performance to identify areas of improvement and make adjustments.

Marketing Manager

T. T. & L. Sheet Metal
01.2011 - 11.2013
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Boosted sales performance through creation of engaging promotional materials and targeted advertising strategies, including company's first B2B collateral marketing program.
  • Researched and executed marketing and sales participation in consumer and B2B tradeshows.
  • Conducted thorough competitor analysis to stay ahead of industry trends and maintain a competitive edge in the market space.

Education

Bachelor of Arts - Communications, Women's Studies

Oregon State University
Corvallis, OR
09.2003 - 06.2007

Skills

  • Cross-Functional Team Interfacing

  • Team Leadership & Development

  • Program Development & Execution

  • Strategic Thinking & Planning

  • Facilitation & Public Speaking

  • Public Engagements & Relationship Building

  • Risk Analysis and Management

  • Process Improvement

Software

ClickUp

Microsoft Office

Basecamp

Adobe Acrobat & InDesign

Accomplishments

  • Oregon Tourism Leadership Academy Graduate
  • Oregon Tour and Travel Alliance board liaison
  • 80+ hours of DEI training

Languages

Spanish
Limited Working

Timeline

Program Manager

Travel Oregon
02.2019 - Current

Project Manager

Travel Oregon
01.2014 - 02.2019

Marketing Manager

T. T. & L. Sheet Metal
01.2011 - 11.2013

Bachelor of Arts - Communications, Women's Studies

Oregon State University
09.2003 - 06.2007

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Gabriela DuarteProgram Manager