Gabriela Gamboa
Chicago,IL
Summary
Results-oriented sales professional engages with clients to help establish rapport. Proven track record of building client relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
13
13
years of professional experience
Work History
Business Development Specialist
Accurate Personnel, LLC
07.2023 - Current
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Use Avionte Bold to handle prospective leads and clients.
- Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
- Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
- Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.
- Negotiated agreements with clients to secure favorable terms that maximized profits while maintaining strong relationships.
- Developed business pipeline using cold and warm techniques.
- Met with potential clients to discuss and ascertain needs, tailor solutions and close deals.
- Managed needs of more than 25 clients using strong prioritization and multitasking abilities and consistent communication with operations.
Financial Service Representative
Lending Solutions, Inc
09.2020 - 03.2023
- Served as a bilingual representative, assisting 100+ calls a day on behalf of various credit unions and banks by accessing their sensitive banking information
- Responsible for verifying caller's identities to protect accounts from fraudsters
- Assisted with completing transactions such as loan payments, unlocking online banking, resetting passwords, ordering new debit and credit cards, fund transfers, fee reversals, transaction disputes, check orders, account balances and account reconciliation.
Logistics Coordinator
A&R Logistics
01.2017 - 01.2020
- Responsible for monitoring routes, scheduling pickups and deliveries, and resolving issues for drivers
- Responsible for negotiating rates with brokers
- Ability to work with owner-operators and manage their routes and deliveries
- Checked the credit histories of potential customers and brokers to determine the creditworthiness of the business
- Providing driver and delivery updates to the customers and brokers.
Pre-Service Specialist
Northwestern Medicine
01.2014 - 01.2017
- Schedule, reschedule and cancel patient appointments for over 50 doctors
- Verified and updated all patient demographics and insurance information
- Prepare patients for upcoming visits by advising them of any balances, payments due on the date of service and appointment instructions
- Consistent communication with nurses and doctors regarding patient questions and concerns.
Admissions Advisor
Colorado Technical University
01.2012 - 01.2014
- Assisted prospective students through the admissions process and tracked admission progress
- Evaluated the prospective student's needs, interests and qualifications while providing clear and concise information to help the prospective student make an informed decision
- Facilitated and processed student enrollments
- Consistently gained 90% or above internal metric monthly performance indicators and exceeded expectations with all metric standards: enrollments, starts, conversion rate, show rate, schedule/queue adherence, compliance, CEC standards and program knowledge
- Facilitated interdepartmental communications between Admissions, Financial Aid, Student Services and academics to enhance the admissions process and create a positive team-oriented atmosphere.
Skills
- Key Account Management
- New business opportunities
- CRM Software
- Cold-calling
- Account Management
- Customer Relationship Management
- Contract Negotiation
- Teamwork and Collaboration
- Attention to Detail
- Excellent Communication
- Organizational Skills
- Self Motivation
- Interpersonal Skills
- Relationship Management
- Continuous professional improvement
Languages
Spanish
Native or Bilingual
Timeline
Business Development Specialist
Accurate Personnel, LLC
07.2023 - Current
Financial Service Representative
Lending Solutions, Inc
09.2020 - 03.2023
Logistics Coordinator
A&R Logistics
01.2017 - 01.2020
Pre-Service Specialist
Northwestern Medicine
01.2014 - 01.2017
Admissions Advisor
Colorado Technical University
01.2012 - 01.2014
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